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Description
Mastel Hospitality delivers worldwide technological solutions focused on enhancing Hotel Management through innovative software applications. Our mission is to simplify workflows, processes, and information management before, during, and after the implementation of technology in hotels. We strive to equip hotel professionals with the necessary knowledge, tools, and insights to propel their businesses forward. By optimizing operations, we help you achieve exceptional customer satisfaction while maximizing revenue potential. With over three decades of experience in the hospitality sector, we are regarded as global authorities in hotel consulting. Our team comprises certified specialists in various hotel management software, including Oracle – Opera, Micros, and Simphony, as well as Business Intelligence solutions, complemented by our own development team that possesses extensive expertise within the hospitality industry. We pride ourselves on our commitment to innovation and excellence, ensuring that our clients remain competitive in a rapidly evolving market.
Description
An all-encompassing cloud-driven hotel property management system that is both dependable and secure, facilitating the management of various hotel operations such as reservations, check-in and check-out processes, guest history, feedback collection, and collaboration with travel agents and companies. mycloud, a cost-effective cloud hotel property management solution, stands out as an intuitive and centralized software platform suitable for hotels of every type. Research indicates that hotel operators typically allocate 33% of their revenue to labor costs associated with staffing. If you have been adhering to this trend, now is the ideal moment to integrate technology into your hotel management practices and witness the transformation within your financial parameters. With mycloud Hospitality, hotel owners can enhance their operational efficiency and boost revenue generation. This platform is recognized as the premier cloud hotel property management software accessible to hotels of all sizes, across various locations, ensuring an optimized experience for both management and guests. Embracing such technology not only streamlines operations but also opens avenues for growth and improved guest satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
PayPal
No
Synoptos
No
Wave RMS
No
Xero
No
Xperium
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Mastel Hospitality
Country
Spain
Website
www.mastelhospitality.com
Vendor Details
Company Name
mycloud Hospitality Software
Founded
2013
Country
United Kingdom
Website
www.mycloudhospitality.com
Product Features
Business Intelligence
Ad Hoc Reports
Yes
Benchmarking
Yes
Budgeting & Forecasting
No
Dashboard
Yes
Data Analysis
No
Key Performance Indicators
Yes
Natural Language Generation (NLG)
No
Performance Metrics
Yes
Predictive Analytics
No
Profitability Analysis
Yes
Strategic Planning
Yes
Trend / Problem Indicators
Yes
Visual Analytics
Yes
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
Yes
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
Yes
Single Property
Yes
Vacation Rental
Yes
