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Description
Mastel Hospitality delivers worldwide technological solutions focused on enhancing Hotel Management through innovative software applications. Our mission is to simplify workflows, processes, and information management before, during, and after the implementation of technology in hotels. We strive to equip hotel professionals with the necessary knowledge, tools, and insights to propel their businesses forward. By optimizing operations, we help you achieve exceptional customer satisfaction while maximizing revenue potential. With over three decades of experience in the hospitality sector, we are regarded as global authorities in hotel consulting. Our team comprises certified specialists in various hotel management software, including Oracle – Opera, Micros, and Simphony, as well as Business Intelligence solutions, complemented by our own development team that possesses extensive expertise within the hospitality industry. We pride ourselves on our commitment to innovation and excellence, ensuring that our clients remain competitive in a rapidly evolving market.
Description
For more than 17 years, SurferQuest™ has been dedicated to ensuring customer satisfaction while delivering effective technological solutions tailored specifically for the hospitality sector. As the sole WBENC-certified company that provides business center solutions to this industry, SurferQuest enables you to make the most of your diversity investments. Since its inception in 1999, Global Software Applications has emerged as a prominent software development firm, focusing on self-service applications designed for the hospitality industry. Initially starting with SurferQuest's public computer software, GSA has gained widespread acclaim for offering secure business center solutions to numerous prestigious four and five-star resorts and casinos across the globe. Over the years, Global Software Applications has established itself as a leading and trustworthy provider of custom software development services. By merging extensive programming expertise with a strong commitment to customer support, GSA consistently delivers exceptional applications tailored to meet individual client needs. Their innovative solutions continue to enhance operational efficiency and guest experiences in the hospitality industry.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Mastel Hospitality
Country
Spain
Website
www.mastelhospitality.com
Vendor Details
Company Name
Global Software Applications
Founded
2001
Country
United States
Website
www.surferquest.com
Product Features
Business Intelligence
Ad Hoc Reports
Yes
Benchmarking
Yes
Budgeting & Forecasting
No
Dashboard
Yes
Data Analysis
No
Key Performance Indicators
Yes
Natural Language Generation (NLG)
No
Performance Metrics
Yes
Predictive Analytics
No
Profitability Analysis
Yes
Strategic Planning
Yes
Trend / Problem Indicators
Yes
Visual Analytics
Yes
Product Features
Kiosk
Activity Reservations
Yes
Digital Signature
Yes
License Management
No
Onsite Printing
Yes
Remote Access
Yes
Secure Browsing
Yes
Ticket / Order Fulfillment
Yes
Touch Screen
Yes
Usage Reporting
Yes
Virtual Keyboard
Yes
Wireless Internet Access
Yes
