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Description
Mastel Hospitality delivers worldwide technological solutions focused on enhancing Hotel Management through innovative software applications. Our mission is to simplify workflows, processes, and information management before, during, and after the implementation of technology in hotels. We strive to equip hotel professionals with the necessary knowledge, tools, and insights to propel their businesses forward. By optimizing operations, we help you achieve exceptional customer satisfaction while maximizing revenue potential. With over three decades of experience in the hospitality sector, we are regarded as global authorities in hotel consulting. Our team comprises certified specialists in various hotel management software, including Oracle – Opera, Micros, and Simphony, as well as Business Intelligence solutions, complemented by our own development team that possesses extensive expertise within the hospitality industry. We pride ourselves on our commitment to innovation and excellence, ensuring that our clients remain competitive in a rapidly evolving market.
Description
Introducing Resort Manager software suites, which have been delivering user-friendly technological solutions via a hotel management system for the seamless operation of hospitality industry enterprises across Asia since August 2000. Renowned for their reliability, five-star hotels and boutique resorts in countries such as Indonesia, Thailand, Malaysia, the Philippines, Seychelles, South Africa, and the UK place their trust in our services. Our modular software provides a versatile system accommodating multiple currencies and languages, and is designed for multiple users. This system effectively supports all management and commercial functions within the hotel or resort setting through an integrated hotel management framework. From an administrative standpoint, Resort Manager’s cohesive systems ensure that your operations run effortlessly and without stress. Additionally, every aspect of our hotel management system is designed to be upgradeable and scalable, allowing the Resort Manager solution to evolve alongside your business requirements. As your establishment grows, our software adapts to meet the changing demands of the hospitality landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Mastel Hospitality
Country
Spain
Website
www.mastelhospitality.com
Vendor Details
Company Name
Resort Manager
Founded
2001
Country
Indonesia
Website
www.resort-manager.com
Product Features
Business Intelligence
Ad Hoc Reports
Yes
Benchmarking
Yes
Budgeting & Forecasting
No
Dashboard
Yes
Data Analysis
No
Key Performance Indicators
Yes
Natural Language Generation (NLG)
No
Performance Metrics
Yes
Predictive Analytics
No
Profitability Analysis
Yes
Strategic Planning
Yes
Trend / Problem Indicators
Yes
Visual Analytics
Yes
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
Yes
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
No
Online Booking
No
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
