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features
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support

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Description

Ridiculously easy and fast, just as you like it. Changing rooms with an easy drag & drop, create a new booking with a few clicks or check-in a guest under a minute. Managing your hotels was never this easy with our 100% cloud based PMS. HotelConnect was founded by a team of former hoteliers who believe the hospitality industry needs a technology revolution. From day one, the HotelConnect system was designed to be the most open, user friendly and complete system in the market. Our customers use HotelConnect to create more remarkable experiences and more profitable businesses. Have a question? We are here to help! We are not simply selling you a piece of technology, we are selling you a better way to manage your hotel and good support is part of it.

Description

The evolution of hospitality technology is marked by simplicity, security, and mobility, with a property management system that is relied upon by more than 2,500 properties worldwide. Key features enhance operational efficiency and boost revenue, allowing for increased earnings while reducing costs through an all-in-one solution. The implementation process is agile and streamlined, with a dedicated team available to support all products. Users can easily add or remove features as needed, taking advantage of a cutting-edge front desk system that includes eco-friendly digital registration and electronic folios. The system also supports integrated card payments, ID, and passport scanning, alongside a versatile upgrade and upsell module. A next-generation central reservation system is seamlessly connected to platforms like Booking.com and Expedia, as well as over 250 online travel agencies and global distribution systems via the Staah channel manager. This technology provides real-time inventory management and flexible distribution options, along with sophisticated revenue management tools. Users benefit from a comprehensive rate calendar that includes statistics, alerts, and budget comparisons, making it straightforward to manage rate plans while incorporating controls for restrictions and overbooking. This innovative approach ensures that properties are equipped to thrive in a competitive landscape.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online Yes 
Stripe Yes 
Airbnb Yes 
Booking.com Yes 
Canary Digital Tipping No 
Channels Yes 
Comingo Yes 
Docyt No 
Exact Yes 
IDeaS G3 RMS Yes 
Inn-Flow No 
Lighthouse Yes 
QuickBooks Online Advanced No 
RevControl Yes 
RoomPriceGenie Yes 
SiteMinder Yes 
Tripadvisor Yes 
Twinfield Yes 
Xero No 

Integrations

QuickBooks Online Yes 
Stripe Yes 
Airbnb No 
Booking.com No 
Canary Digital Tipping Yes 
Channels No 
Comingo No 
Docyt Yes 
Exact No 
IDeaS G3 RMS No 
Inn-Flow Yes 
Lighthouse No 
QuickBooks Online Advanced Yes 
RevControl No 
RoomPriceGenie No 
SiteMinder No 
Tripadvisor No 
Twinfield No 
Xero Yes 

Pricing Details

$75 per month
$5 per room per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$3 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

HotelConnect

Founded

2015

Country

Ireland

Website

www.hotelconnect.me/

Vendor Details

Company Name

HotelKey

Founded

2015

Country

United States

Website

www.hotelkeyapp.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental No 

Reservations

Activities Booking No 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management No 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management Yes 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration Yes 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management No 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

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