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Average Ratings 3 Ratings

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Description

Our hotel reservation platform is a user-friendly solution that streamlines everyday hotel administration, both through traditional methods (in-house) and through an online interface. We pride ourselves on delivering a premium product at a significantly lower price compared to other booking software providers. Our goal is to provide tools that not only enhance efficiency but also come at an affordable price with outstanding customer support. This hotel booking platform is utilized by diverse types of accommodations worldwide, including hotels, inns, hostels, campsites, and even healthcare facilities. Essentially, any lodging that rents out rooms for a minimum of 24 hours can benefit from our system. We are preferred by clients because they seek a straightforward and effective Windows-based application that simplifies their daily management tasks. By employing hotel booking software, businesses can boost productivity, optimize room occupancy, and focus more on providing excellent service to their guests. Furthermore, our commitment to continuous improvement ensures that we adapt to the ever-changing needs of the hospitality industry.

Description

RoomRaccoon is an innovative all-in-one Hotel Management System trusted by thousands of independent properties across the globe. The powerful cloud-based system harnesses smart automation to streamline property operations, boost revenue and enhance the guest experience. With RoomRaccoon, hoteliers can access a property management system, channel manager, booking engine and payment platform – all in one place! Other features include housekeeping management, revenue management, upselling, online check-in, and more. It is also intuitive and simple to use and offers outstanding support, should you need it. Try it for free for 14 days.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AFAS Software No 
Airbnb No 
Cendyn CRS No 
ChargeAutomation No 
DATEV No 
FLEXIPASS No 
GuestCentric No 
Jamezz No 
Lightspeed Retail No 
Lybra Assistant No 
OpenKey No 
RevControl No 
RoomPriceGenie No 
Salto No 
SnelStart No 
Tripadvisor No 
Twinfield No 
Unit4 Financial Planning & Analysis No 
Userguest No 
iVvy Event Management No 

Integrations

AFAS Software Yes 
Airbnb Yes 
Cendyn CRS Yes 
ChargeAutomation Yes 
DATEV Yes 
FLEXIPASS Yes 
GuestCentric Yes 
Jamezz Yes 
Lightspeed Retail Yes 
Lybra Assistant Yes 
OpenKey Yes 
RevControl Yes 
RoomPriceGenie Yes 
Salto Yes 
SnelStart Yes 
Tripadvisor Yes 
Twinfield Yes 
Unit4 Financial Planning & Analysis Yes 
Userguest Yes 
iVvy Event Management Yes 

Pricing Details

$190 one-time payment
Free Trial No 
Free Version No 

Pricing Details

$180
Price dependent on the number of rooms and RoomRaccoon subscription tier.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Hotelsystems.co.uk

Founded

2005

Country

United Kingdom

Website

www.hotelsystems.co.uk

Vendor Details

Company Name

RoomRaccoon

Founded

2017

Country

Netherlands

Website

roomraccoon.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property No 
Vacation Rental No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation No 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Hostel Management

Cash Drawer Management Yes 
Dorms Yes 
Employee Management No 
GDS / OTA Integration Yes 
Housekeeping Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Price Optimization Yes 
Private Rooms Yes 
Reservations Management Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch Yes 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management Yes 
Lead Management No 
Owner Statements No 
Payment Processing Yes 
Property Database No 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management No 

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