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Description
Our hotel reservation platform is a user-friendly solution that streamlines everyday hotel administration, both through traditional methods (in-house) and through an online interface. We pride ourselves on delivering a premium product at a significantly lower price compared to other booking software providers. Our goal is to provide tools that not only enhance efficiency but also come at an affordable price with outstanding customer support. This hotel booking platform is utilized by diverse types of accommodations worldwide, including hotels, inns, hostels, campsites, and even healthcare facilities. Essentially, any lodging that rents out rooms for a minimum of 24 hours can benefit from our system. We are preferred by clients because they seek a straightforward and effective Windows-based application that simplifies their daily management tasks. By employing hotel booking software, businesses can boost productivity, optimize room occupancy, and focus more on providing excellent service to their guests. Furthermore, our commitment to continuous improvement ensures that we adapt to the ever-changing needs of the hospitality industry.
Description
LUCID Messenger stands out as the pioneering two-way SMS solution tailored specifically for hotels. When integrated with LUCID PROMIS Hotel Management Software (PMS), it supports a comprehensive range of features, ensuring seamless communication. Furthermore, LUCID Messenger can be connected to various other PMS platforms to enable essential functions such as sending reservation confirmations and executing SMS marketing initiatives. Depending on the PMS utilized, an array of additional features can be activated. The system can send alerts regarding room positions and occupancy status as well as current Average Room Rate (ARR) figures to in-house managers, with the frequency of these alerts customizable. It automatically transmits Night Audit details, including revenue, occupancy percentage, and ARR, to managers at designated times each day. In-house managers receive notifications about discounts applied, high bills, voided bills, and reservation cancellations. Additionally, guest messages are forwarded directly to their mobile devices, while complaints are promptly routed to the appropriate departments or individuals for resolution. This efficient communication system significantly enhances operational effectiveness within hotel management.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
No
Microsoft Excel
No
Pricing Details
$190 one-time payment
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Hotelsystems.co.uk
Founded
2005
Country
United Kingdom
Website
www.hotelsystems.co.uk
Vendor Details
Company Name
LUCID
Founded
2001
Country
India
Website
www.lucidpromis.com/hotel-messenger-software/
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
No
Single Property
No
Vacation Rental
No