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Description
Mobile reservations play a vital role in the current hotel industry, and we take pride in our exceptional conversion rates for mobile bookings. As these rates rise significantly, we have tailored and improved our booking process to guarantee that guests enjoy a seamless experience. We are dedicated to consistently investing in this area to achieve optimal outcomes for our partners. Ensuring that your data and reports remain precise and readily available is crucial to us, as we recognize the importance of analyzing results for ongoing enhancement. This necessity is addressed by our Business Intelligence Console, which actively promotes more direct bookings on your website by continuously collecting data and providing insightful analytics with every transaction. By leveraging our extensive dataset, it generates forecasts that are presented in a user-friendly format, enabling better decision-making. Overall, our commitment to enhancing mobile booking experiences is unwavering, as we believe it is essential for sustained growth in the hospitality sector.
Description
hotelierAI serves as a cutting-edge, comprehensive guest management and CRM platform, seamlessly integrating with the hotelierDirect booking system. By leveraging data analytics to evaluate, categorize, and forecast guest behavior, it provides essential insights into guest profiles for the front desk. This empowers you to devise timely, relevant marketing campaigns tailored with personalized content for guests before, during, and after their stays. Additionally, it enhances the management of your social media channels and helps you maintain positive review scores for your hotel. Unlike conventional CRM systems, hotelierAI delves into guests’ past spending habits, stay patterns, and social demographics, offering invaluable insights into the traits and needs of your most important customers. It enables a deeper understanding of direct booking guests, allowing you to identify and target your most lucrative guest segments. Moreover, the platform facilitates the creation of dynamic guest profiles that can be easily shared with customer-facing teams across your various properties, ensuring a cohesive approach to guest management. This holistic view of guest interactions ultimately leads to improved satisfaction and loyalty.
API Access
Has API
API Access
Has API
Integrations
trivago
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Net Affinity
Country
Ireland
Website
www.netaffinity.com
Vendor Details
Company Name
digital hotelier
Founded
2001
Country
United Kingdom
Website
www.digitalhotelier.com/data-intelligence/guest-management-crm/
Product Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking