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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Hotefy users have noticed a significant uptick in both the volume and quality of customer reviews they receive. This innovative on-demand service streamlines staffing needs in hospitality settings, allowing for the potential to merge kitchens and service outlets effectively. Customers can experience a remarkable 30% rise in average revenue per individual, with some demographic segments seeing increases exceeding 1000%. Additionally, Hotefy minimizes the number of staff needed to oversee service areas within the hotel. It empowers patrons to place orders from any location without waiting for a server, thereby enhancing convenience. The system promotes the consolidation of various dining options into fewer outlets, often featuring a simplified menu managed by a single kitchen. With a built-in customer feedback mechanism, businesses can easily gather direct insights from their clientele. Customization is at the heart of Hotefy’s offering, enabling you to quickly launch prebuilt pages or design new ones that align with your brand identity. Furthermore, the subscription model is fair, free from commissions on orders or room upgrades. Pricing plans are tailored to your hotel’s occupancy levels while accommodating unlimited rooms under one plan, making it a cost-effective solution for modern hospitality management. Overall, Hotefy presents an opportunity for businesses to thrive by enhancing customer experience and operational efficiency.

Description

Enhance your customer service efficiency by tripling response times using our chat-based concierge system, which seamlessly redirects requests and bookings for prompt attention, allowing your guest support team to focus on more intricate inquiries. Foster connections with your guests throughout their journey—before, during, and after their stays—through tailored interactions across various communication platforms. Experience comprehensive control over every aspect of your property, facilitating straightforward access and management of both macro and microsystems from a centralized interface. We ensure that your staff can quickly acclimate to the new system by providing thorough onboarding sessions and tutorials, either online or in-person upon request, along with user-friendly hospitality standard operating procedure guides. This approach not only boosts team confidence but also enhances overall guest satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aloha Cloud by NCR Voyix Yes 
Apple Pay Yes 
Facebook Yes 
Facebook Messenger Yes 
Google Maps Yes 
Google Pay Yes 
H&L POS Yes 
Impos Point of Sale Yes 
Instagram Yes 
LINE Yes 
Oracle MICROS POS Yes 
Orderlina Yes 
Square POS Yes 
Stripe Yes 
TikTok Yes 
WhatsApp Yes 

Integrations

Aloha Cloud by NCR Voyix No 
Apple Pay No 
Facebook No 
Facebook Messenger No 
Google Maps No 
Google Pay No 
H&L POS No 
Impos Point of Sale No 
Instagram No 
LINE No 
Oracle MICROS POS No 
Orderlina No 
Square POS No 
Stripe No 
TikTok No 
WhatsApp No 

Pricing Details

$19 per month
Free Trial No 
Free Version Yes 

Pricing Details

$6 per room per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Hotefy

Founded

2017

Country

Australia

Website

get.hotefy.com

Vendor Details

Company Name

Trabble

Founded

2015

Country

Singapore

Website

www.trabble.co/products

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Alternatives

Alternatives

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