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Description
Hotefy users have noticed a significant uptick in both the volume and quality of customer reviews they receive. This innovative on-demand service streamlines staffing needs in hospitality settings, allowing for the potential to merge kitchens and service outlets effectively. Customers can experience a remarkable 30% rise in average revenue per individual, with some demographic segments seeing increases exceeding 1000%. Additionally, Hotefy minimizes the number of staff needed to oversee service areas within the hotel. It empowers patrons to place orders from any location without waiting for a server, thereby enhancing convenience. The system promotes the consolidation of various dining options into fewer outlets, often featuring a simplified menu managed by a single kitchen. With a built-in customer feedback mechanism, businesses can easily gather direct insights from their clientele. Customization is at the heart of Hotefy’s offering, enabling you to quickly launch prebuilt pages or design new ones that align with your brand identity. Furthermore, the subscription model is fair, free from commissions on orders or room upgrades. Pricing plans are tailored to your hotel’s occupancy levels while accommodating unlimited rooms under one plan, making it a cost-effective solution for modern hospitality management. Overall, Hotefy presents an opportunity for businesses to thrive by enhancing customer experience and operational efficiency.
Description
LUCID Messenger stands out as the pioneering two-way SMS solution tailored specifically for hotels. When integrated with LUCID PROMIS Hotel Management Software (PMS), it supports a comprehensive range of features, ensuring seamless communication. Furthermore, LUCID Messenger can be connected to various other PMS platforms to enable essential functions such as sending reservation confirmations and executing SMS marketing initiatives. Depending on the PMS utilized, an array of additional features can be activated. The system can send alerts regarding room positions and occupancy status as well as current Average Room Rate (ARR) figures to in-house managers, with the frequency of these alerts customizable. It automatically transmits Night Audit details, including revenue, occupancy percentage, and ARR, to managers at designated times each day. In-house managers receive notifications about discounts applied, high bills, voided bills, and reservation cancellations. Additionally, guest messages are forwarded directly to their mobile devices, while complaints are promptly routed to the appropriate departments or individuals for resolution. This efficient communication system significantly enhances operational effectiveness within hotel management.
API Access
Has API
API Access
Has API
Integrations
Aloha Cloud POS
Apple Pay
Facebook
Facebook Messenger
Google Maps
Google Pay
H&L POS
Impos Point of Sale
Instagram
LINE
Integrations
Aloha Cloud POS
Apple Pay
Facebook
Facebook Messenger
Google Maps
Google Pay
H&L POS
Impos Point of Sale
Instagram
LINE
Pricing Details
$19 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hotefy
Founded
2017
Country
Australia
Website
get.hotefy.com
Vendor Details
Company Name
LUCID
Founded
2001
Country
India
Website
www.lucidpromis.com/hotel-messenger-software/