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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Hostie is an innovative platform that leverages AI technology to enhance restaurant communication and guest engagement, functioning as a virtual concierge that responds to every call, text, and message in the unique voice of the establishment. This solution minimizes missed reservations, increases potential revenue, and boosts operational efficiency by automatically managing inbound communications, including phone calls, texts, and emails, through natural-sounding conversational AI. Additionally, it offers real-time insights into interactions and maintains transcripts while keeping guest history and data securely within the restaurant's control, ensuring a consistent service experience. Hostie seamlessly integrates with leading reservation systems and POS platforms to facilitate the management of reservations, modifications, event inquiries, and cross-channel messaging, all while accommodating multilingual interactions in more than 20 languages to serve a diverse clientele without language obstacles. Designed by individuals with restaurant experience, Hostie not only liberates staff from routine communication responsibilities but also prioritizes an uninterrupted and fluid guest experience, ultimately enhancing overall customer satisfaction.

Description

Introducing a straightforward electronic reservation system designed for restaurants, simpleERB is the ultimate diary and booking management tool that enhances customer service for every diner. This user-friendly platform keeps track of customer preferences and information, enabling you to operate your restaurant more effectively while boosting your revenue. Affordable and easy to maintain, you can quickly register and set up your reservation system without hassle. With a flexible monthly contract that requires no long-term commitment, you have the freedom to pause or resume your plan at any time, as well as adjust your subscription based on your business needs. There's no need for additional hardware; the system is compatible with PCs, Macs, Windows POS systems, and iPads, allowing for multi-user access. From 5pm, a recognized leader in the industry, has facilitated millions of online reservations for restaurants. You can manage bookings through various channels such as your website, Facebook, Twitter, and Instagram, while securely processing deposits and credit card information to eliminate "No Shows." Additionally, simpleERB allows you to build a comprehensive customer database and manage waitlists, all while sending automatic SMS and email reminders to keep your patrons informed. This system not only streamlines your booking process but also fosters a personalized dining experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Instagram Yes 
Facebook No 
Google Maps Yes 
Olo Yes 
OpenTable Yes 
Perfect Venue Yes 
Resy OS Yes 
SevenRooms Yes 
Spillover No 
Square POS Yes 
Tock Yes 
Tripadvisor No 
X (Twitter) No 
Yelp Yes 

Integrations

Instagram Yes 
Facebook Yes 
Google Maps No 
Olo No 
OpenTable No 
Perfect Venue No 
Resy OS No 
SevenRooms No 
Spillover Yes 
Square POS No 
Tock No 
Tripadvisor Yes 
X (Twitter) Yes 
Yelp No 

Pricing Details

$199 per month
Free Trial Yes 
Free Version No 

Pricing Details

$18.50 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Hostie

Founded

2024

Country

United States

Website

hostie.ai/

Vendor Details

Company Name

simpleERB

Country

United Kingdom

Website

www.simpleerb.com/home/

Product Features

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Product Features

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

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