Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Hostie is an innovative platform that leverages AI technology to enhance restaurant communication and guest engagement, functioning as a virtual concierge that responds to every call, text, and message in the unique voice of the establishment. This solution minimizes missed reservations, increases potential revenue, and boosts operational efficiency by automatically managing inbound communications, including phone calls, texts, and emails, through natural-sounding conversational AI. Additionally, it offers real-time insights into interactions and maintains transcripts while keeping guest history and data securely within the restaurant's control, ensuring a consistent service experience. Hostie seamlessly integrates with leading reservation systems and POS platforms to facilitate the management of reservations, modifications, event inquiries, and cross-channel messaging, all while accommodating multilingual interactions in more than 20 languages to serve a diverse clientele without language obstacles. Designed by individuals with restaurant experience, Hostie not only liberates staff from routine communication responsibilities but also prioritizes an uninterrupted and fluid guest experience, ultimately enhancing overall customer satisfaction.
Description
Our innovative restaurant management system is designed to enhance your dining establishment, and that's the core of its purpose. It features a unified interface that connects all digital platforms seamlessly. Orders are automatically sent to the POS system, allowing you to manage your business effortlessly. Guests can enjoy their meals at their leisure, as they have the option to browse, order, and pay directly from their mobile devices without needing assistance from wait staff. This central system facilitates the management and publication of your menus effectively. All your menus, recipes, costs, and items are stored in one easy-to-access repository. You can oversee key factors related to your menus, locations, daily specials, pricing, and more, all from a single tool. Additionally, you can view and analyze all restaurant data cohesively. The system allows you to create, manage, and deliver personalized communications to engage your guests across various channels. By utilizing this technology, you can ensure that the next best action is delivered every time. Gain access to comprehensive guest intelligence, interactions, and back-office data to glean valuable insights that will enhance your engagement strategies with guests. Ultimately, this system is designed not only to streamline operations but also to elevate the overall dining experience for your patrons.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Maps
Yes
Instagram
Yes
Olo
Yes
OpenTable
Yes
Perfect Venue
Yes
Resy OS
Yes
SevenRooms
Yes
Square POS
Yes
Tock
Yes
Yelp
Yes
Integrations
Google Maps
No
Instagram
No
Olo
No
OpenTable
No
Perfect Venue
No
Resy OS
No
SevenRooms
No
Square POS
No
Tock
No
Yelp
No
Pricing Details
$199 per month
Free Trial
Yes
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Hostie
Founded
2024
Country
United States
Website
hostie.ai/
Vendor Details
Company Name
omNovos
Country
Canada
Website
omnovos.com
Product Features
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
No
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
No
Reservations Management
No
Sales Tracking
No
Table Management
No
Wait List Management
No
Waitstaff Management
No
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Product Features
Menu
Color-Coding / Upselling Tools
No
Digital Signage / Menu Boards
No
Kiosk Menus
No
Menu Design Tools
No
Menu Item Management
No
POS Integration
No
Pre-Made Menu Templates
No
Printed/Paper Menus
No
QR Code Menus
No
Tablet Menus
No
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
No
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
No
Reservations Management
No
Sales Tracking
No
Table Management
No
Wait List Management
No
Waitstaff Management
No