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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Hostie is an innovative platform that leverages AI technology to enhance restaurant communication and guest engagement, functioning as a virtual concierge that responds to every call, text, and message in the unique voice of the establishment. This solution minimizes missed reservations, increases potential revenue, and boosts operational efficiency by automatically managing inbound communications, including phone calls, texts, and emails, through natural-sounding conversational AI. Additionally, it offers real-time insights into interactions and maintains transcripts while keeping guest history and data securely within the restaurant's control, ensuring a consistent service experience. Hostie seamlessly integrates with leading reservation systems and POS platforms to facilitate the management of reservations, modifications, event inquiries, and cross-channel messaging, all while accommodating multilingual interactions in more than 20 languages to serve a diverse clientele without language obstacles. Designed by individuals with restaurant experience, Hostie not only liberates staff from routine communication responsibilities but also prioritizes an uninterrupted and fluid guest experience, ultimately enhancing overall customer satisfaction.

Description

Our innovative restaurant management system is designed to enhance your dining establishment, and that's the core of its purpose. It features a unified interface that connects all digital platforms seamlessly. Orders are automatically sent to the POS system, allowing you to manage your business effortlessly. Guests can enjoy their meals at their leisure, as they have the option to browse, order, and pay directly from their mobile devices without needing assistance from wait staff. This central system facilitates the management and publication of your menus effectively. All your menus, recipes, costs, and items are stored in one easy-to-access repository. You can oversee key factors related to your menus, locations, daily specials, pricing, and more, all from a single tool. Additionally, you can view and analyze all restaurant data cohesively. The system allows you to create, manage, and deliver personalized communications to engage your guests across various channels. By utilizing this technology, you can ensure that the next best action is delivered every time. Gain access to comprehensive guest intelligence, interactions, and back-office data to glean valuable insights that will enhance your engagement strategies with guests. Ultimately, this system is designed not only to streamline operations but also to elevate the overall dining experience for your patrons.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Maps Yes 
Instagram Yes 
Olo Yes 
OpenTable Yes 
Perfect Venue Yes 
Resy OS Yes 
SevenRooms Yes 
Square POS Yes 
Tock Yes 
Yelp Yes 

Integrations

Google Maps No 
Instagram No 
Olo No 
OpenTable No 
Perfect Venue No 
Resy OS No 
SevenRooms No 
Square POS No 
Tock No 
Yelp No 

Pricing Details

$199 per month
Free Trial Yes 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Hostie

Founded

2024

Country

United States

Website

hostie.ai/

Vendor Details

Company Name

omNovos

Country

Canada

Website

omnovos.com

Product Features

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Product Features

Menu

Color-Coding / Upselling Tools No 
Digital Signage / Menu Boards No 
Kiosk Menus No 
Menu Design Tools No 
Menu Item Management No 
POS Integration No 
Pre-Made Menu Templates No 
Printed/Paper Menus No 
QR Code Menus No 
Tablet Menus No 

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

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