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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Hostie is an innovative platform that leverages AI technology to enhance restaurant communication and guest engagement, functioning as a virtual concierge that responds to every call, text, and message in the unique voice of the establishment. This solution minimizes missed reservations, increases potential revenue, and boosts operational efficiency by automatically managing inbound communications, including phone calls, texts, and emails, through natural-sounding conversational AI. Additionally, it offers real-time insights into interactions and maintains transcripts while keeping guest history and data securely within the restaurant's control, ensuring a consistent service experience. Hostie seamlessly integrates with leading reservation systems and POS platforms to facilitate the management of reservations, modifications, event inquiries, and cross-channel messaging, all while accommodating multilingual interactions in more than 20 languages to serve a diverse clientele without language obstacles. Designed by individuals with restaurant experience, Hostie not only liberates staff from routine communication responsibilities but also prioritizes an uninterrupted and fluid guest experience, ultimately enhancing overall customer satisfaction.

Description

TapTime is a comprehensive software solution for restaurants and service-oriented businesses, comprising four distinct modules that can function independently or in unison: a QR code menu facilitating online ordering and payments, a table reservation system, digital loyalty cards, and an appointment scheduling feature. Customers are able to access menus in their preferred language with automatic translation, allowing them to place orders and complete payments via their smartphones with no commission fees. The reservation module includes an intuitive floor-plan editor, customizable zones and seating regulations, a dedicated booking page, and a widget for seamless integration into websites. The loyalty card system can be personalized with the business’s branding, enabling staff to easily add stamps by scanning them during checkout. Moreover, the built-in marketing attribution feature tracks confirmed bookings, orders, and loyalty registrations from the server to platforms like Google Ads, Meta, TikTok, Microsoft Ads, and GA4 as unique conversions, assisting restaurants in determining which advertising campaigns drive their bookings. Additionally, TapTime offers integrations with tools such as Zapier, Make, n8n, webhooks, and a REST API for enhanced functionality. With plans starting at just $19 per location each month, prospective users can take advantage of a 14-day free trial and complimentary setup, making it an accessible option for businesses looking to streamline their operations. The user-friendly interface and robust features make TapTime a practical choice for enhancing customer engagement and operational efficiency.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Discord No 
Google Ads No 
Google Analytics No 
Google Chat No 
Google Maps Yes 
Google Sheets No 
Instagram Yes 
Make No 
Mattermost No 
Meta Ads No 
Microsoft Teams No 
Olo Yes 
OpenTable Yes 
Pipedream No 
SevenRooms Yes 
Telegram No 
Tock Yes 
Yelp Yes 
Zapier No 
n8n No 

Integrations

Discord Yes 
Google Ads Yes 
Google Analytics Yes 
Google Chat Yes 
Google Maps No 
Google Sheets Yes 
Instagram No 
Make Yes 
Mattermost Yes 
Meta Ads Yes 
Microsoft Teams Yes 
Olo No 
OpenTable No 
Pipedream Yes 
SevenRooms No 
Telegram Yes 
Tock No 
Yelp No 
Zapier Yes 
n8n Yes 

Pricing Details

$199 per month
Free Trial Yes 
Free Version No 

Pricing Details

$19/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Hostie

Founded

2024

Country

United States

Website

hostie.ai/

Vendor Details

Company Name

TapTime

Founded

2026

Country

Bulgaria

Website

tapti.me

Product Features

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Product Features

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Alternatives

Tablemanager Reviews

Tablemanager

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Alternatives

No Alternatives