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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Hostie is an innovative platform that leverages AI technology to enhance restaurant communication and guest engagement, functioning as a virtual concierge that responds to every call, text, and message in the unique voice of the establishment. This solution minimizes missed reservations, increases potential revenue, and boosts operational efficiency by automatically managing inbound communications, including phone calls, texts, and emails, through natural-sounding conversational AI. Additionally, it offers real-time insights into interactions and maintains transcripts while keeping guest history and data securely within the restaurant's control, ensuring a consistent service experience. Hostie seamlessly integrates with leading reservation systems and POS platforms to facilitate the management of reservations, modifications, event inquiries, and cross-channel messaging, all while accommodating multilingual interactions in more than 20 languages to serve a diverse clientele without language obstacles. Designed by individuals with restaurant experience, Hostie not only liberates staff from routine communication responsibilities but also prioritizes an uninterrupted and fluid guest experience, ultimately enhancing overall customer satisfaction.

Description

Save a significant amount each month compared to traditional reservation systems, without being tied to contracts, incurring monthly fees, or needing to purchase any specific hardware. You can explore Seatout at your own convenience, free from aggressive sales tactics and without the requirement of scheduling a demo. Simply register and begin taking reservations in as fast as five minutes. You also have the option to activate reservation ticketing, which can greatly reduce your no-show rates and expedite payment processing (additional fees may apply). Created by a restaurateur with two successful ventures, Seatout ensures that each user has direct access to the founder's personal phone number for any inquiries or suggestions. You can easily export your reservation and guest information into Excel, your preferred analytics software, or even transfer it to another reservation system. Additionally, Seatout respects your business by never promoting to your guests, allowing you to maintain a professional relationship with them. This innovative approach is designed to streamline your operations while enhancing your overall customer experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Maps Yes 
Instagram Yes 
Olo Yes 
OpenTable Yes 
Perfect Venue Yes 
Resy OS Yes 
SevenRooms Yes 
Square POS Yes 
Tock Yes 
Yelp Yes 

Integrations

Google Maps No 
Instagram No 
Olo No 
OpenTable No 
Perfect Venue No 
Resy OS No 
SevenRooms No 
Square POS No 
Tock No 
Yelp No 

Pricing Details

$199 per month
Free Trial Yes 
Free Version No 

Pricing Details

$1.00/year/user
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Hostie

Founded

2024

Country

United States

Website

hostie.ai/

Vendor Details

Company Name

Seatout

Founded

2015

Country

United States

Website

www.seatout.com

Product Features

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Product Features

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking No 
Table Management Yes 
Wait List Management No 
Waitstaff Management No 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

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