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Description
Hostel Mate is an innovative cloud-based software designed specifically for hostels, recognizing that managing a hostel encompasses more than simply handling bookings—it involves coordinating numerous details to ensure everything operates seamlessly. Our user-friendly hostel management tools empower you to manage reservations, monitor occupancy levels, and convert your data into actionable insights effortlessly. As a comprehensive hostel accommodation and monitoring system, Hostel Mate is dedicated to enhancing guest satisfaction, optimizing everyday operations, and positioning your business for enduring success.
Enhance your online visibility and maximize your bookings through our powerful Channel Manager, which boasts over 100 integrations with popular platforms. This allows you to synchronize your hostel's availability, reservations, and pricing across major websites like Booking.com, Hostelworld, and Airbnb, ensuring you reach a wider audience.
We stand out as the most economical option available, offering unlimited beds and rooms with the flexibility to cancel at any time. There are no hidden costs, no extra percentages, and absolutely no unexpected fees.
We are aware of the essential requirements for managing your online bookings effectively, and our budget-friendly solution is tailored to meet those needs while providing exceptional value. By choosing Hostel Mate, you're not just getting software; you're investing in your hostel's future.
Description
The integrated revenue management system regularly optimizes product offerings, pricing, and occupancy levels. Additionally, it features a system-optimized room assignment that facilitates manual allocations when necessary. One unit can be marketed in multiple ways, whether as a hotel room, an apartment, or a shared hostel space. Housekeeping personnel can update room statuses through a mobile website, which then automatically syncs with the property management system (PMS). Pricing structures are flexible, based on various adjustable criteria such as agents, weekdays, occupancy rates, duration of stay, and lead times. The system accommodates a range of trip lengths, points of contact, and meal plan options all within a single reservation. Invoices can be conveniently divided among different addresses, guests, or billing periods. Services can be created to reflect a percentage of the total invoice or include itemized charges, such as local taxes and credit card processing fees. Notifications regarding room assignments are sent out, enabling the team leader to designate group members to their respective rooms. Furthermore, the entire payment process is conducted online, which is required if a mobile key is to be issued, ensuring a seamless guest experience. This comprehensive approach not only streamlines operations but also enhances customer satisfaction through flexibility and efficient management.
API Access
Has API
No
API Access
Has API
No
Integrations
Agoda
Yes
Airbnb
Yes
Booking.com
Yes
Ctrip
Yes
Escapia
Yes
Expedia
Yes
FLEXIPASS
No
FairPlanner
No
Google
Yes
Hostelworld
Yes
Integrations
Agoda
No
Airbnb
No
Booking.com
No
Ctrip
No
Escapia
No
Expedia
No
FLEXIPASS
Yes
FairPlanner
Yes
Google
No
Hostelworld
No
Pricing Details
$19/month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Hostel Mate
Founded
2010
Country
United Arab Emirates
Website
hostelmate.co
Vendor Details
Company Name
ASSD
Country
Germany
Website
www.assd.com/en/products-2/web-based-pms/
Product Features
Hostel Management
Cash Drawer Management
Yes
Dorms
Yes
Employee Management
Yes
GDS / OTA Integration
No
Housekeeping Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Price Optimization
Yes
Private Rooms
Yes
Reservations Management
Yes
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
No
Single Property
No
Vacation Rental
No
