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Average Ratings 2,077 Ratings

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Description

Hostaway is a unique vacation rental system that integrates with multiple channels and offers support. Hostaway is easy to use and offers property managers the flexibility of the most sophisticated solutions. The dashboard and mobile application allow users to manage all aspects of their marketing, sales and accounting. Hostaway users are premium partners in channels like VRBO, Booking.com and Airbnb. They can also manage advanced setups and have the control and peace-of-mind that only Hostaway users have. Hostaway software was designed for teams. It makes it easy to train staff, improve business and keep them happy. Hostaway offers a booking engine, WordPress website, and both marketing tools and sales tools to manage your valuable direct bookings. Hostaway offers a number of industry-leading PMS and Channel managers, as well as more than 40 integrated software vendors on o

Description

TravelPal is an innovative AI-driven messaging and upsell solution designed specifically for vacation rental property managers utilizing Guesty, available for a monthly fee of $25 per unit. This tool ensures that guest inquiries are addressed 24/7 in the language used by the guests, leveraging your own listing data and historical message exchanges. It also facilitates the sale of services such as late checkouts, early check-ins, and mid-stay cleanings directly within the chat, applying your specified prices and allowing payment via card, while seamlessly documenting every transaction in Guesty for easy access by your front desk and cleaning staff. TravelPal effectively recognizes when to pause its services; it halts operations for complaints or refund requests and promptly notifies a human representative. Additionally, any questions that fall outside its confidence level are flagged for your team, ensuring that responses are communicated back to guests in a unified manner. The service is offered at a straightforward rate of $25 per unit per month, with no hidden fees for onboarding, no commissions on upsells, no limitations on messaging, and no extra costs as you expand your portfolio. A property management company based in Miami has successfully implemented TravelPal for 144 units since August 2026, showcasing its effectiveness and reliability in enhancing guest communication and service offerings.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Airbnb Yes 
Authenticate.com Yes 
Beam AI Yes 
Beyond Yes 
Booking.com Yes 
Braintree Yes 
Doinn Yes 
Expedia Yes 
FieldStay Yes 
Into Yes 
Operto Teams Yes 
PayPal Yes 
Rankbreeze Yes 
Stackreaction Yes 
StayFi Yes 
Stripe Yes 
Touch Stay Yes 
Vrbo Yes 
Wheelhouse Pricing Yes 
WordPress Yes 

Integrations

Airbnb No 
Authenticate.com No 
Beam AI No 
Beyond No 
Booking.com No 
Braintree No 
Doinn No 
Expedia No 
FieldStay No 
Into No 
Operto Teams No 
PayPal No 
Rankbreeze No 
Stackreaction No 
StayFi No 
Stripe No 
Touch Stay No 
Vrbo No 
Wheelhouse Pricing No 
WordPress No 

Pricing Details

Sign up and receive a free demo and custom quote
Free Trial No 
Free Version No 

Pricing Details

$25/month/unit
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Hostaway

Founded

2015

Country

Finland

Website

www.hostaway.com/

Vendor Details

Company Name

TravelPal Inc.

Founded

2024

Country

United States

Website

asktravelpal.com

Product Features

Channel Management

Campaign Management Yes 
Channel Analytics Yes 
Incentive Management No 
Inventory Control No 
Lead Management Yes 
Opportunity Management No 
Order Management No 
Partner Management No 
Product Management No 
Reseller Management No 

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch No 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Rental Property Management

Credit Check Yes 
Expense Management Yes 
Online Payments Yes 
Owner Portal Yes 
Tax Management Yes 
Tenant Management Yes 
Tenant Portal Yes 
Tenant Screening Yes 
Vacancy Tracking Yes 
Website Management Yes 

Vacation Rental

Contact Management Yes 
Fee / Commission Management Yes 
Guest Reviews / Ratings Yes 
Housekeeping Management Yes 
Lead Management Yes 
Owner Statements Yes 
Payment Processing Yes 
Property Database Yes 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management Yes 

Product Features

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management No 
Lead Management No 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management No 
Vendor Management No 
Work Order Management No 

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