Average Ratings 2,077 Ratings
Average Ratings 0 Ratings
Description
Hostaway is a unique vacation rental system that integrates with multiple channels and offers support. Hostaway is easy to use and offers property managers the flexibility of the most sophisticated solutions.
The dashboard and mobile application allow users to manage all aspects of their marketing, sales and accounting. Hostaway users are premium partners in channels like VRBO, Booking.com and Airbnb. They can also manage advanced setups and have the control and peace-of-mind that only Hostaway users have. Hostaway software was designed for teams. It makes it easy to train staff, improve business and keep them happy. Hostaway offers a booking engine, WordPress website, and both marketing tools and sales tools to manage your valuable direct bookings.
Hostaway offers a number of industry-leading PMS and Channel managers, as well as more than 40 integrated software vendors on o
Description
Experience seamless management of your vacation properties with everything you need right at your fingertips. This platform streamlines your check-in process digitally, eliminating long lines and crowded waiting areas. Featuring three apps within one cohesive system, the Customer App allows guests to request maintenance directly, complete online check-ins, and access essential news and information about the property right from their smartphones. The Maintenance and Operators App enables operators to receive support requests complete with photos and details, while providing a calendar for facility activities and instant messaging with management. The Structure Application serves as a single interface for multiple properties, facilitating direct communication with customers, managing both internal and external maintenance teams, and offering an appointment calendar for scheduling. Additionally, it provides assistance reporting and analysis, as well as the ability to send push notifications to customers through their app. This is the only integrated system designed to digitize communication and enhance the operational efficiency of your tourist facility, ensuring that all technical assistance requests can be handled promptly through one application. With the convenience of communication available via both iOS and Android apps, your guests can enjoy a hassle-free online check-in experience that eliminates the need to wait in line. Overall, this innovative solution transforms property management, making it easier than ever to provide exceptional service to your visitors.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Agoda
Yes
Authorize.Net
Yes
AutoRank
Yes
Beyond
Yes
Breezeway
Yes
ChargeAutomation
Yes
DPGO
Yes
Duve
Yes
Easyflow
Yes
Enso Connect
Yes
Integrations
Agoda
No
Authorize.Net
No
AutoRank
No
Beyond
No
Breezeway
No
ChargeAutomation
No
DPGO
No
Duve
No
Easyflow
No
Enso Connect
No
Pricing Details
Sign up and receive a free demo and custom quote
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Hostaway
Founded
2015
Country
Finland
Website
www.hostaway.com/
Vendor Details
Company Name
OONE
Founded
2018
Country
Italy
Website
oonekey.com
Product Features
Channel Management
Campaign Management
Yes
Channel Analytics
Yes
Incentive Management
No
Inventory Control
No
Lead Management
Yes
Opportunity Management
No
Order Management
No
Partner Management
No
Product Management
No
Reseller Management
No
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
Yes
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
Yes
Single Property
Yes
Vacation Rental
Yes
Hotel Channel Management
Inventory Management
Yes
Kill Switch
No
Promotions Management
Yes
Rate Management
Yes
Reservations Management
Yes
Restriction Management
Yes
Rental Property Management
Credit Check
Yes
Expense Management
Yes
Online Payments
Yes
Owner Portal
Yes
Tax Management
Yes
Tenant Management
Yes
Tenant Portal
Yes
Tenant Screening
Yes
Vacancy Tracking
Yes
Website Management
Yes
Vacation Rental
Contact Management
Yes
Fee / Commission Management
Yes
Guest Reviews / Ratings
Yes
Housekeeping Management
Yes
Lead Management
Yes
Owner Statements
Yes
Payment Processing
Yes
Property Database
Yes
Reservations Management
Yes
Vendor Management
Yes
Work Order Management
Yes
Product Features
Campground Management
Asset Management
No
Check-in / Check-out
Yes
Multi-Location
No
Online Booking
No
Permit Management
No
Point of Sale (POS)
No
Rental Management
Yes
Reservations Management
No
Site Maps
Yes
Utility Billing
Yes
Complaint Management
Case Management
Yes
Complaint Classification
Yes
Corrective Actions (CAPA)
No
Customer Complaint Tracking
Yes
Feedback Management
Yes
Forms Management
No
Issue Tracking
Yes
Quality Assurance Management
No
Routing
No
Self Service Portal
Yes
Social Media Monitoring
No
Survey Management
Yes
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
Yes
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
Yes
Hotel Channel Management
Inventory Management
No
Kill Switch
No
Promotions Management
Yes
Rate Management
No
Reservations Management
Yes
Restriction Management
No
Maintenance Management
Asset Tracking
Yes
Billing & Invoicing
Yes
Calibration Management
No
Dispatch Management
No
Inventory Control
No
Inventory Management
No
Key & Lock Management
No
Mobile Access
Yes
Planning Calendar
No
Predictive Maintenance
No
Preventive Maintenance
Yes
Purchasing
No
Scheduling
No
Service History Tracking
No
Technician Management
Yes
Work Order Management
No
Spa
Appointment Management
Yes
Client Management
No
Employee Management
No
Inventory Management
No
Loyalty Program
No
Membership Management
No
Online Booking
No
Payroll & Commission
No
Point of Sale (POS)
No
Travel Management
Approval Workflow
No
Expense Reporting
No
Mobile Access
Yes
Policy Management
No
Profile Management
No
Reminders
No
Restriction Management
No
Travel Booking
Yes
Travel Planning
No
Vacation Rental
Contact Management
Yes
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
Yes
Lead Management
No
Owner Statements
No
Payment Processing
Yes
Property Database
No
Reservations Management
Yes
Vendor Management
No
Work Order Management
No
