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Description
HostReply is an innovative, cloud-based platform designed to assist short-term rental hosts and property managers by serving as an AI co-host and guest messaging hub. This tool seamlessly integrates with property management systems (PMS), allowing users to synchronize reservations, listing information, and communications all within a unified dashboard. By leveraging contextual booking information, house rules, property insights, and previous message histories, it crafts responses on PMS channels for hosts to easily review and send with a single click, while also highlighting inquiries that require human intervention. Guests can reach out through various platforms such as Airbnb, Booking.com, email, and WhatsApp, with the capability to receive replies in 32 different languages, including translation features for ongoing conversations. Additionally, the Sales Agent function provides eligible guests with the option to extend their stay for available nights, adhering to pricing guidelines set by the host. The beta version of Host AI is equipped to respond to queries regarding bookings, arrivals, and guest specifics. Furthermore, the Pro plan facilitates the generation of Nuki smart-lock codes for each booking, and compatibility with heating systems allows for temperature adjustments. Overall, HostReply serves as a comprehensive solution for vacation rental operators, enhancing their ability to manage guest interactions and streamline associated tasks in conjunction with their PMS. In essence, it brings together multiple functionalities to improve operational efficiency and guest satisfaction in the rental space.
Description
TravelPal is an innovative AI-driven messaging and upsell solution designed specifically for vacation rental property managers utilizing Guesty, available for a monthly fee of $25 per unit. This tool ensures that guest inquiries are addressed 24/7 in the language used by the guests, leveraging your own listing data and historical message exchanges. It also facilitates the sale of services such as late checkouts, early check-ins, and mid-stay cleanings directly within the chat, applying your specified prices and allowing payment via card, while seamlessly documenting every transaction in Guesty for easy access by your front desk and cleaning staff. TravelPal effectively recognizes when to pause its services; it halts operations for complaints or refund requests and promptly notifies a human representative. Additionally, any questions that fall outside its confidence level are flagged for your team, ensuring that responses are communicated back to guests in a unified manner. The service is offered at a straightforward rate of $25 per unit per month, with no hidden fees for onboarding, no commissions on upsells, no limitations on messaging, and no extra costs as you expand your portfolio. A property management company based in Miami has successfully implemented TravelPal for 144 units since August 2026, showcasing its effectiveness and reliability in enhancing guest communication and service offerings.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Guesty
No
Hostaway
No
Smoobu
No
WhatsApp
No
Pricing Details
€7.90/listing/month
Starter costs €7.90 per listing per month for hosts with 1–3 listings. Pro costs €9.90 per listing per month and adds the Sales Agent for orphan-night outreach and pricing guardrails. Scale has custom pricing for property managers with 30 or more listings. A 14-day free trial is available without a credit card; subscriptions can be cancelled anytime.
Free Trial
Yes
Free Version
No
Pricing Details
$25/month/unit
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HostReply OÜ
Founded
2023
Country
Estonia
Website
hostreply.com
Vendor Details
Company Name
TravelPal Inc.
Founded
2024
Country
United States
Website
asktravelpal.com
Product Features
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
