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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

HostConcepts® offers a comprehensive solution for managing restaurant tables and waitlists seamlessly. With this platform, you can efficiently oversee your waitlist, monitor reservations, and enhance table and server organization effortlessly. Maintain communication with your guests through unlimited text messaging options. Integrate a JTECH Guest Paging system to ensure you connect with all patrons according to their preferences. HostConcepts empowers you to manage your front-of-house operations while delivering an exceptional guest experience, allowing you the flexibility to choose features tailored to your business requirements. Send reservation reminders to guests 24 hours ahead and notify them when their table becomes available via text messages. Additionally, you can incorporate a TAP-AHEAD™ link on your website or mobile app, making it easy for guests to add themselves to your waitlist at their convenience. This solution is perfect for not just restaurants, but also pharmacies, salons, and various other businesses that can enhance their client management by automating the waitlist process, thereby improving overall efficiency. By adopting HostConcepts, you can streamline operations and elevate customer satisfaction in any service-oriented environment.

Description

An efficient and straightforward solution for handling waitlists and reservations is available. Customers can be seamlessly added to a waitlist using an iPad, Android tablet, or computer. Notifications via text or phone messages inform customers when their turn approaches, eliminating the need for traditional methods like pen and paper or those outdated buzzing devices. Waitlist Me enhances the transparency of wait times, allowing customers to receive a text alert upon being added to the list, and they can monitor their position in line along with the estimated wait time directly from their phones. In addition to streamlining waitlist management and enhancing the guest experience, establishments utilizing Waitlist Me have reported improved seating efficiency and a smoother ticket flow in the kitchen. This versatile tool is suitable for any business that experiences waiting customers. Discover how implementing Waitlist Me can help your business operate more efficiently and boost its profitability. By adopting such technology, businesses can adapt to modern customer expectations, ultimately leading to greater satisfaction and loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$19.99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

JTECH

Country

United States

Website

www.jtech.com

Vendor Details

Company Name

Waitlist Me

Country

United States

Website

www.waitlist.me

Product Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Product Features

Barbershop

Appointment Reminders
Appointment Scheduling
Client Profiles
Email Marketing
Employee Management
Inventory Management
Loyalty Program
Payroll Management
Point of Sale (POS)
Wait List Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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