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features
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support

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Description

HostConcepts® offers a comprehensive solution for managing restaurant tables and waitlists seamlessly. With this platform, you can efficiently oversee your waitlist, monitor reservations, and enhance table and server organization effortlessly. Maintain communication with your guests through unlimited text messaging options. Integrate a JTECH Guest Paging system to ensure you connect with all patrons according to their preferences. HostConcepts empowers you to manage your front-of-house operations while delivering an exceptional guest experience, allowing you the flexibility to choose features tailored to your business requirements. Send reservation reminders to guests 24 hours ahead and notify them when their table becomes available via text messages. Additionally, you can incorporate a TAP-AHEAD™ link on your website or mobile app, making it easy for guests to add themselves to your waitlist at their convenience. This solution is perfect for not just restaurants, but also pharmacies, salons, and various other businesses that can enhance their client management by automating the waitlist process, thereby improving overall efficiency. By adopting HostConcepts, you can streamline operations and elevate customer satisfaction in any service-oriented environment.

Description

NAPPKIN The cutting-edge restaurant point-of-sale system designed specifically for iPads and iPhones. Manage reservations effortlessly With Nappkin, you can effectively manage both online and phone reservations within your POS, making them easy to access and finalize on your iPhone or iPad. The reservation dashboard provides a clear overview of guest arrival times. Once a guest checks in, their reservation can be associated with a specific table, allowing the staff in the vicinity to immediately see all relevant discussions. Any initial deposit made is automatically applied as the first payment during checkout. Available on both iPad and iPhone, the Nappkin app also offers a comprehensive website where users can access various reports, export data, and set up accounting integrations seamlessly. The iPhone version is ideal for taking orders outdoors, managing incoming reservations, and providing crucial management insights, enhancing the overall efficiency of restaurant operations. Moreover, it ensures that all staff members are well-informed and coordinated during busy service times.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Exact No 
Twinfield No 
Unit4 Financial Planning & Analysis No 
Visma Proceedo No 

Integrations

Exact Yes 
Twinfield Yes 
Unit4 Financial Planning & Analysis Yes 
Visma Proceedo Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€ 29 / mo
2 iPads, 1 printer

See website for more options
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

JTECH

Country

United States

Website

www.jtech.com

Vendor Details

Company Name

Nappkin

Country

Netherlands

Website

nappkin.nl/

Product Features

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking No 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management Yes 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Waitlist

Alerts/Notifications No 
Customer Database No 
For Restaurants No 
Prioritization No 
Public Waitlist No 
Reporting & Statistics No 
Self Check-in No 
Waiting Time Tracking No 
Waitlist Status Tracking No 

Product Features

Restaurant POS

Delivery Management Yes 
Gift Card Management Yes 
Inventory Management No 
Loyalty Program No 
Mobile Access Yes 
Online Ordering Yes 
Order Management Yes 
Reporting/Analytics No 
Separate Checks No 
Split Checks No 
Table Management Yes 
Tips Management Yes 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

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