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features
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support

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Description

Our offerings harness the capabilities of Microsoft Dynamics 365 Power Platform to create an array of robust customer relationship management tools tailored specifically for the hospitality sector. Various establishments, including resorts, hotels, spas, restaurants, golf courses, and hospitality management firms, regardless of their size, can take advantage of our innovative solutions. By consolidating guest interactions into a single platform, you can cultivate a comprehensive 360° view of your clientele. We provide two distinct products: HotelCRM 365 and Hospitality Suite CRM. At its core, Microsoft Dynamics 365 Customer Engagement serves as a versatile software development platform. The Dynamics 365 system is highly extensible, designed with the intent of customization at its forefront. Central to this offering is what Microsoft refers to as the xRM Platform, which encompasses any relationship management needs. Although the product includes powerful general CRM functionalities, these are not specifically crafted for the hospitality industry, which is precisely where Hospitality Suite CRM comes into play. This specialized approach ensures that the unique demands of hospitality professionals are met effectively.

Description

An exceptionally versatile and comprehensive property management solution tailored for the hospitality sector, SMS|Host has over 35 years of innovative experience backing its design. This all-encompassing suite is the sole tool your establishment requires to optimize operations and boost productivity. Whether you manage a chic boutique hotel or a comprehensive resort, our property management software is poised to elevate your business to new heights. As a leader in the industry, SMS|Host offers a guest-focused, mobile-compatible, all-in-one platform that meets various needs. Featuring integrated Owner Fulfillment, an Online Owner’s Portal, and Golf & Membership Management, even the most intricate properties can function seamlessly. Enhance communication among housekeeping staff and swiftly adapt a range of housekeeping services to fit your requirements. This solution is particularly beneficial for guests with unique needs or for timeshare and condominium properties facing specific contractual commitments to owners, ensuring a tailored approach to property management. Ultimately, SMS|Host stands out as the definitive choice for any hospitality establishment seeking to improve guest experiences and operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Breezeway No 
IDeaS G3 RMS No 
Innspire No 
Microsoft 365 Yes 
Microsoft Dynamics 365 Yes 
Microsoft Power BI Yes 
OpenKey No 

Integrations

Breezeway Yes 
IDeaS G3 RMS Yes 
Innspire Yes 
Microsoft 365 No 
Microsoft Dynamics 365 No 
Microsoft Power BI No 
OpenKey Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

HospiTalitySoft 365

Founded

2019

Country

United States

Website

www.hospitalitysoft365.com/hospitalitysuite

Vendor Details

Company Name

Springer-Miller Systems

Country

United States

Website

www.springermiller.com/sms-host-resort-property-management/

Product Features

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

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