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Description
Enhance urban living and streamline customer assistance with the exclusive conversational AI framework designed specifically for cities and their marketers. Municipalities utilize our innovative technology to effectively manage information, enhance citizen support, automate various tasks, and disseminate important city updates. This allows for a more efficient handling of complaints, inquiries, and tasks that often burden citizens. By investing in citizen-focused initiatives, you can significantly elevate the public experience while enabling your organization to function at peak efficiency. Additionally, destination marketing organizations leverage this technology to automate their customer support processes, expand their content outreach, and operate around the clock, ensuring that citizens and visitors alike receive timely assistance and information. Such advancements not only foster a more connected community but also promote a thriving urban environment.
Description
Maptionnaire is a hassle-free citizen engagement platform. It enables cities, consultancies, and research organizations to easily collect local insights and make GIS-backed decisions.
At Maptionnaire’s core are map-based tools for designing questionnaires, collecting information, and analyzing data. Maptionnaire also helps planners and local governments to collaborate, report, and communicate about community engagement and participatory budgeting projects with citizens and stakeholders, as well as internally within the organization.
Maptionnaire is a subscription-based service that comes in three plans, each containing a set of modules serving the different needs of effective community engagement.
Maptionnaire software is browser-based and works with any device. The service always includes technical support and training.
Maptionnaire’s story began when a group of urban planners discovered an emerging problem: there was an increasing need for urban planners to engage the public and to get real input from residents. Mapita Oy was founded in 2011 in Helsinki to provide a platform for anyone to create their own map-based surveys and improve community engagement.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Hopstay
Country
France
Website
www.hopstay.co
Vendor Details
Company Name
Mapita Oy
Founded
2011
Country
Finland
Website
maptionnaire.com
Product Features
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No