Average Ratings 40 Ratings

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Average Ratings 0 Ratings

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Description

Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place. With Hootsuite, you can confidently schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. You can manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. Hootsuite can set you up for success with expert certifications, training, and coaching in social marketing, social listening, and customer care, and social commerce. Get more from social with Hootsuite.

Description

listening247® stands out as the sole social intelligence platform meticulously crafted for high-accuracy multilingual annotations, along with seamless integration of unstructured data from various non-web sources. This innovative platform empowers organizations to effectively handle both structured and unstructured data, extending beyond social media to encompass internal data streams like call center dialogues, chat interactions, and emails. Its unmatched semantic and sentiment accuracy positions it as a market leader. While many refer to this field as Social Media Listening, Social Listening, Social Media Monitoring, or Active Web Listening, the contemporary term gaining traction is Social Intelligence. This concept enables companies to gain insights into public perceptions regarding their own brands, as well as those of competitors, stock tickers, and notable individuals. By aggregating data from a wide array of sources, including Twitter, Facebook, Instagram, blogs, forums, videos, and review sites, listening247® ensures a comprehensive understanding of online discourse, thereby enhancing strategic decision-making for its users. With such capabilities, organizations can navigate the complexities of social sentiment with heightened precision.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

123FormBuilder Yes 
AT Internet Yes 
ActiveDEMAND Yes 
Adobe Analytics Yes 
ContentGems Yes 
Data Dwell Sales Enablement Yes 
Desktop.com Yes 
Feedspot Yes 
Google Drive Yes 
HelloWoofy Yes 
Latenode Yes 
Microsoft Dynamics 365 Marketing Yes 
Pexels Yes 
Pinterest Yes 
ReviewTrackers Yes 
RiteKit Yes 
StarfishETL Yes 
VK Yes 
monday AI work platform Yes 

Integrations

123FormBuilder No 
AT Internet No 
ActiveDEMAND No 
Adobe Analytics No 
ContentGems No 
Data Dwell Sales Enablement No 
Desktop.com No 
Feedspot No 
Google Drive No 
HelloWoofy No 
Latenode No 
Microsoft Dynamics 365 Marketing No 
Pexels No 
Pinterest No 
ReviewTrackers No 
RiteKit No 
StarfishETL No 
VK No 
monday AI work platform No 

Pricing Details

$99 per month
Professional @ $99/month - 1 user / 10 social profiles
Team @ $249/month - 3 users / 20 social profiles
Enterprise - contact for pricing
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Hootsuite

Founded

2008

Country

Canada

Website

www.hootsuite.com

Vendor Details

Company Name

DigitalMR

Founded

2010

Country

United Kingdom

Website

www.digital-mr.com/solutions/social-media-listening

Product Features

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation No 
Review Monitoring No 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Social Media Advertising

Ad Buying No 
Ad Creation No 
Bulk Advertising No 
Campaign Management No 
Collaboration Tools No 
Comment / Reply Moderation No 
Digital Asset Management No 
Reporting / Analytics No 
Retargeting No 
Roles / Permissions No 

Social Media Analytics Tools

Campaign Analytics Yes 
Competitor Monitoring Yes 
Customizable Reports Yes 
Engagement Tracking Yes 
Influencer Tracking No 
Multi-Channel Data Collection Yes 

Social Media Management

Automated Publishing Yes 
Brand Tracking Yes 
Content Management Yes 
Customer Engagement Yes 
Multi-Account Management Yes 
Multi-User Collaboration Yes 
Post Scheduling Yes 
Reporting/Analytics Yes 
Social Media Monitoring Yes 

Social Media Marketing

Analytics Yes 
Automated Publishing Yes 
Contact Management No 
Content Management Yes 
Conversion Tracking No 
Customer Targeting Yes 
Keyword Filtering Yes 
Multi-Account Management Yes 
Post Scheduling Yes 

Social Media Monitoring

Audience Segmentation Yes 
Competitive Analysis Yes 
Configurable Alerts Yes 
Customer Engagement Yes 
Dashboard Yes 
Impact Scoring No 
Influencer Tracking No 
Reputation Management Yes 
Sentiment Analysis Yes 
Trend Tracking Yes 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring No 
White Label No 

Alternatives

Alternatives

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Postly Technologies, Inc.