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Average Ratings 0 Ratings
Description
Hoory is an innovative AI support assistant designed to enhance customer communication and resolve the challenges associated with customer service. With round-the-clock availability and instant responses, Hoory AI guarantees a seamless user experience, eliminating the typical frustrations of customer service interactions.
This state-of-the-art tool enables businesses to establish a superior customer service system, increasing efficiency and reducing costs. Additionally, Hoory AI improves the workflow for support agents by offering a shared inbox feature that ensures smooth communication.
By leveraging the capabilities of conversational AI, machine learning, and natural language processing, Hoory AI represents the future of customer service. It automates routine tasks, provides immediate responses, and delivers personalized customer experiences, helping businesses handle inquiries more effectively and efficiently.
Description
Lyro is an AI-driven customer service agent developed by Tidio, designed to assist businesses of all sizes—including small, medium, and enterprise—in managing customer support operations more effectively. By automating responses and handling routine inquiries, Lyro enhances resolution rates, reduces response times, and elevates overall customer satisfaction.
- Automated Inquiry Handling: Lyro can autonomously manage up to 64% of customer inquiries, delivering responses in under 6 seconds. This rapid response capability ensures customers receive timely assistance, enhancing their overall experience.
- Seamless Integration: Lyro integrates effortlessly with your website and utilizes your existing support content, such as FAQs and knowledge bases, to generate accurate and contextually relevant answers. This ensures consistency in information provided to customers.
- Multichannel and Multilingual Support: Lyro operates across various communication channels, including live chat, WhatsApp, Instagram, and Messenger, allowing you to engage with customers on their preferred platforms. Additionally, it supports multiple languages, enabling you to cater to a diverse customer base effectively.
- Task Automation: Beyond answering questions, Lyro can perform tasks such as checking order statuses, providing product recommendations based on context, price, or season, and creating support tickets. This functionality streamlines operations and reduces the workload on human agents.
- Human Oversight and Collaboration: While Lyro handles routine inquiries, human agents can monitor its interactions in real-time and intervene when necessary. This collaborative approach ensures that complex issues are addressed appropriately.
7-day free trial available. No credit card.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Facebook Messenger
Yes
WhatsApp
Yes
Google Analytics 360
No
Google Tag Manager
No
Jimdo
No
Judge.me
No
Klaviyo
No
LINE
Yes
Mailchimp
No
OpenCart
No
Integrations
Facebook Messenger
Yes
WhatsApp
Yes
Google Analytics 360
Yes
Google Tag Manager
Yes
Jimdo
Yes
Judge.me
Yes
Klaviyo
Yes
LINE
No
Mailchimp
Yes
OpenCart
Yes
Pricing Details
$6 per month
Personal Plan: $6 per agent
Startup Plan: $16 per agent
Team Plan: $26 per agent
Business Plan: $42 per agent
Startup Plan: $16 per agent
Team Plan: $26 per agent
Business Plan: $42 per agent
Free Trial
Yes
Free Version
No
Pricing Details
$749
Lyro is available in Tidio's Plus and Premium Plans. Additional quota upgrades available. Free 7-day trial, no credit card required.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Hoory AI
Country
United States
Website
www.hoory.com
Vendor Details
Company Name
Tidio
Founded
2013
Country
United States
Website
www.tidio.com/ai-agent/
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
No
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
No
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
No
Conversational AI
Code-free Development
Yes
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
Yes
Speech Recognition
Yes
Speech Synthesis
No
Virtual Assistant
Yes
Conversational Marketing
Appointment Scheduling
Yes
Audience Segmentation
No
Chatbot
Yes
Email Automation
Yes
Group Messaging
No
Human Handover
Yes
Lead Distribution
Yes
Lead Qualification
Yes
Mobile Messaging
No
Multi-Channel Communication
Yes
Product Recommendations
Yes
Video Chat
No
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
No
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
No
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
No
Prediction
Yes
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
Yes
Conversational AI
Code-free Development
Yes
Contextual Guidance
Yes
For Developers
No
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
Yes
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No