Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Hoopla is an automated, real time sales motivation and performance management system. Hoopla celebrates wins via streaming channels that include leaderboards and dashboards, progress bars, as well as data automatically gathered by Salesforce. Hoopla is a tool that can provide real-time data for sales, customer service and support, marketing teams, as well as other departments. Hoopla's Gamification features allow you to apply game mechanics to milestones. You can leverage contests such as face-offs or tournaments. Gamification can be used internally to increase productivity and performance in any department. Use Hoopla to connect your office with a digital signage solution. Stream company announcements, videos and motivational quotes. You can keep your team motivated with the Hoopla mobile application and key integrations such as Slack.

Description

The system features a comprehensive array of tools for managing partners, including commission and discount structures for multi-tier partners, designated thresholds, and lock-in periods. It also incorporates a Partner Dashboard for performance tracking, offers white-labelled support integration, and utilizes a lead-lock mechanism to ensure consistent engagement. Other components include customer self-support options, auto ticket assignment, SLA triggers, and an escalation matrix, all of which are designed to enhance the support experience. Additionally, support ratings, a customer portal, an integrated knowledge base, and an announcement mechanism work together to ensure effective communication and resource access. Intelligent support dashboards further streamline the process, while the platform accommodates various pricing structures such as free, one-time, recurring, pay-per-use, and contract plans, all featuring auto-renewal and usage-based pricing models. Users can adjust pricing based on the billing cycle and the quantity of units acquired, as well as create bundled offerings to incentivize increased customer purchases. The system supports multiple currencies, tax levels, rules, and various payment gateways to facilitate transactions. Furthermore, customers are empowered with the ability to upgrade or downgrade their cloud services directly from their panel, allowing them to tailor their experience by purchasing additional service add-ons as needed. This flexibility ensures that each customer can optimize their service according to their specific requirements.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Boostr Yes 
Google Docs Yes 
Google Sheets Yes 
Microsoft 365 Yes 
Microsoft Excel Yes 
Salesforce Yes 
Slack Yes 

Integrations

Boostr No 
Google Docs No 
Google Sheets No 
Microsoft 365 No 
Microsoft Excel No 
Salesforce No 
Slack No 

Pricing Details

$199.00/month
Free Trial Yes 
Free Version No 

Pricing Details

$49 user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Hoopla

Country

United States

Website

www.hoopla.net

Vendor Details

Company Name

RackNap

Founded

2016

Country

India

Website

www.racknap.com

Product Features

Employee Engagement

Benchmarking Yes 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management Yes 
Health & Wellness Programs No 
Performance Management Yes 
Pulse Surveys No 

Employee Recognition

Goals No 
Leaderboards / Activity Tracking Yes 
Manager-to-Peer Recognition No 
Mention Management No 
Nominations No 
Peer-to-Peer Recognition No 
Performance Management Yes 
Rewards Catalog No 
Rewards Points No 
Social Recognition No 
eCards No 

Sales Performance Management

Incentive Compensation Management (ICM) No 
Predictive Sales Analytics No 
Quota Management No 
Reporting / Analytics No 
Sales Coaching Analysis No 
Sales Gamification No 
Sales Performance Tracking No 
Sales Planning & Forecasting No 
Territory Management No 

Product Features

Cloud Management

Access Control Yes 
Billing & Provisioning Yes 
Capacity Analytics Yes 
Cost Management Yes 
Demand Monitoring Yes 
Multi-Cloud Management Yes 
Performance Analytics Yes 
SLA Management Yes 
Supply Monitoring Yes 
Workflow Approval Yes 

Alternatives

Spinify Reviews

Spinify

Spinify Pty Ltd

Alternatives