Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Hoogly transforms conventional employee engagement surveys by utilizing conversational AI that not only listens attentively but also analyzes sentiment on the spot, facilitating impactful actions throughout the organization. This innovative approach is tailored for teams that conduct surveys yet still perceive a lack of tangible change: employees remain reluctant to express themselves, leaders struggle to gain the necessary insights, and HR often bears the burden of unresolved issues alone. Hoogly uncovers genuine conversations, addressing topics such as stress, managerial conflicts, misalignment, feelings of undervaluation, workload challenges, overall wellbeing, obstacles, and team dynamics. Its AI-driven culture companion, Venn, engages in unbiased 1:1 discussions with each employee, all while avoiding the impression of a constantly monitoring system. Teams have the flexibility to determine the frequency of these interactions based on their specific business requirements, with employees receiving notifications via Slack or Teams at the appropriate times to share their feedback. This shift not only enhances communication but also fosters a more open and responsive workplace culture.
Description
The fastest and simplest method to collect valuable insights from both your customers and team members is now at your fingertips. You can begin within minutes and join the ranks of thousands of organizations that are refining their customer interactions and employee satisfaction. Instantly gather feedback through a tablet or a dedicated device, even when offline. This system provides the versatility to collect information in various settings, whether you’re seeking customer opinions, attracting leads at a trade show, conducting on-location market analysis, or performing an onsite evaluation. Dispatch timely, personalized email surveys to gauge the sentiments of your customers and staff alike. Monitor essential experience metrics such as NPS, eNPS, CSAT, or customer effort score effortlessly. Leverage SurveyKiosk, a comprehensive and scalable solution that captures immediate feedback at critical moments throughout the customer journey. By understanding the reasons behind customer and employee satisfaction or dissatisfaction, you can make informed improvements that drive success. Embracing this approach will empower your organization to adapt and thrive in a competitive landscape.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Microsoft Teams
Yes
Slack
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Salesforce
No
ServiceNow
No
Shopify
No
Integrations
Microsoft Teams
Yes
Slack
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Salesforce
Yes
ServiceNow
Yes
Shopify
Yes
Pricing Details
$6 per month
Free Trial
No
Free Version
Yes
Pricing Details
$23.99 per month
Billed annually
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Hoogly
Website
hoogly.ai/
Vendor Details
Company Name
Surveyapp
Country
United Kingdom
Website
www.surveyapp.io
Product Features
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
Yes
Complaint Monitoring
No
Feedback Collection
No
Survey Management
Yes
Employee Engagement
Benchmarking
No
Cultural Alignment
No
Employee Awards
No
Employee Guides
No
Employee Recognition
No
Feedback Management
Yes
Goal Management
No
Health & Wellness Programs
No
Performance Management
No
Pulse Surveys
Yes
Survey
Custom Survey URLs
No
Data Analysis Tools
Yes
Email Marketing
No
Mobile Survey
No
Offline Response Collection
Yes
Paper Survey
No
Question Branching
Yes
Question Library
No
Site Intercept Survey
No
Skip Logic
Yes
Supports Audio / Images / Video
Yes