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support

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Description

Elevate your log management with Honeycomb, a platform designed specifically for contemporary development teams aiming to gain insights into application performance while enhancing log management capabilities. With Honeycomb’s rapid query functionality, you can uncover hidden issues across your system’s logs, metrics, and traces, utilizing interactive charts that provide an in-depth analysis of raw data that boasts high cardinality. You can set up Service Level Objectives (SLOs) that reflect user priorities, which helps in reducing unnecessary alerts and allows you to focus on what truly matters. By minimizing on-call responsibilities and speeding up code deployment, you can ensure customer satisfaction remains high. Identify the root causes of performance issues, optimize your code efficiently, and view your production environment in high resolution. Our SLOs will alert you when customers experience difficulties, enabling you to swiftly investigate the underlying problems—all from a single interface. Additionally, the Query Builder empowers you to dissect your data effortlessly, allowing you to visualize behavioral trends for both individual users and services, organized by various dimensions for enhanced analytical insights. This comprehensive approach ensures that your team can respond proactively to performance challenges while refining the overall user experience.

Description

Uptrace is an observability platform built on OpenTelemetry that enables users to track, comprehend, and enhance intricate distributed systems effectively. With a single, streamlined dashboard, you can oversee your entire application stack efficiently. This setup provides a swift view of all services, hosts, and systems in one place. The distributed tracing feature allows you to follow the journey of a request as it flows through various services and components, highlighting the timing of each operation along with any logs and errors that arise in real-time. Through metrics, you can swiftly gauge, visualize, and monitor a variety of operations using tools such as percentiles, heatmaps, and histograms. By receiving alerts when your application experiences downtime or when a performance issue is detected, you can respond to incidents more promptly. Moreover, the platform allows you to monitor all aspects—spans, logs, errors, and metrics—using a unified query language, simplifying the observability process further. This comprehensive approach ensures that you have all the necessary insights to maintain optimal performance in your distributed systems.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

PagerDuty Yes 
Slack Yes 
.NET No 
AWS Marketplace Yes 
Auth0 No 
Author-it Yes 
BITRIA Yes 
BigHand AlertManager No 
Docker No 
Java No 
Kamsa Yes 
Okta No 
OpenTelemetry No 
Paddle No 
Parny Yes 
Plano Yes 
PostgreSQL No 
Terraform Yes 
TierZero Yes 
Tracetest Yes 

Integrations

PagerDuty Yes 
Slack Yes 
.NET Yes 
AWS Marketplace No 
Auth0 Yes 
Author-it No 
BITRIA No 
BigHand AlertManager Yes 
Docker Yes 
Java Yes 
Kamsa No 
Okta Yes 
OpenTelemetry Yes 
Paddle Yes 
Parny No 
Plano No 
PostgreSQL Yes 
Terraform No 
TierZero No 
Tracetest No 

Pricing Details

$70 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$100 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Honeycomb.io

Founded

2016

Country

United States

Website

www.honeycomb.io

Vendor Details

Company Name

Uptrace

Website

uptrace.dev/

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management No 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

DevOps

Approval Workflow No 
Dashboard Yes 
KPIs Yes 
Policy Management No 
Portfolio Management No 
Prioritization Yes 
Release Management No 
Timeline Management Yes 
Troubleshooting Reports Yes 

Log Management

Archiving Yes 
Audit Trails No 
Compliance Reporting No 
Consolidation No 
Data Visualization Yes 
Event Logs Yes 
Network Logs Yes 
Remediation Yes 
Syslogs Yes 
Thresholds Yes 
Web Logs Yes 

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools No 
Full Transaction Diagnostics No 
Performance Control No 
Resource Management No 
Root-Cause Diagnosis No 
Server Performance No 
Trace Individual Transactions No 

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