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support

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Description

Elevate your log management with Honeycomb, a platform designed specifically for contemporary development teams aiming to gain insights into application performance while enhancing log management capabilities. With Honeycomb’s rapid query functionality, you can uncover hidden issues across your system’s logs, metrics, and traces, utilizing interactive charts that provide an in-depth analysis of raw data that boasts high cardinality. You can set up Service Level Objectives (SLOs) that reflect user priorities, which helps in reducing unnecessary alerts and allows you to focus on what truly matters. By minimizing on-call responsibilities and speeding up code deployment, you can ensure customer satisfaction remains high. Identify the root causes of performance issues, optimize your code efficiently, and view your production environment in high resolution. Our SLOs will alert you when customers experience difficulties, enabling you to swiftly investigate the underlying problems—all from a single interface. Additionally, the Query Builder empowers you to dissect your data effortlessly, allowing you to visualize behavioral trends for both individual users and services, organized by various dimensions for enhanced analytical insights. This comprehensive approach ensures that your team can respond proactively to performance challenges while refining the overall user experience.

Description

Small Hours serves as an AI-driven observability platform designed to diagnose server exceptions, evaluate their impact, and direct them to the appropriate personnel or team. You can utilize Markdown or your current runbook to assist our tool in troubleshooting various issues effectively. We offer seamless integration with any stack through OpenTelemetry support. You can connect to your existing alerts to pinpoint critical problems swiftly. By linking your codebases and runbooks, you can provide necessary context and instructions for smoother operations. Rest assured, your code and data remain secure and are never stored. The platform intelligently categorizes issues and can even generate pull requests as needed. It is specifically optimized for enterprise-scale performance and speed. With our 24/7 automated root cause analysis, you can significantly reduce downtime while maximizing operational efficiency, ensuring your systems run smoothly at all times.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
API3 Yes 
AWS Marketplace Yes 
Artillery Yes 
Author-it Yes 
Cribl AppScope Yes 
Datadog No 
Doctor Droid Yes 
GitHub No 
Kamsa Yes 
Langtrace Yes 
New Relic No 
Notion No 
OpenTelemetry No 
Plano Yes 
Small Hours Yes 
Terraform Yes 
TierZero Yes 
Tracetest Yes 
Zenduty Yes 

Integrations

Slack Yes 
API3 No 
AWS Marketplace No 
Artillery No 
Author-it No 
Cribl AppScope No 
Datadog Yes 
Doctor Droid No 
GitHub Yes 
Kamsa No 
Langtrace No 
New Relic Yes 
Notion Yes 
OpenTelemetry Yes 
Plano No 
Small Hours No 
Terraform No 
TierZero No 
Tracetest No 
Zenduty No 

Pricing Details

$70 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Honeycomb.io

Founded

2016

Country

United States

Website

www.honeycomb.io

Vendor Details

Company Name

Small Hours

Country

United States

Website

www.smallhours.dev/

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management No 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

DevOps

Approval Workflow No 
Dashboard Yes 
KPIs Yes 
Policy Management No 
Portfolio Management No 
Prioritization Yes 
Release Management No 
Timeline Management Yes 
Troubleshooting Reports Yes 

Log Management

Archiving Yes 
Audit Trails No 
Compliance Reporting No 
Consolidation No 
Data Visualization Yes 
Event Logs Yes 
Network Logs Yes 
Remediation Yes 
Syslogs Yes 
Thresholds Yes 
Web Logs Yes 

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