Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Obtain comprehensive and impartial feedback from both your clients and caregivers. By collecting insights, monitoring trends, and fostering client loyalty, you can successfully retain more caregivers while also freeing up valuable time for your team. Integrating caregiver feedback with training initiatives not only enhances caregiver retention but also elevates the overall care experience provided. Our collaboration with the award-winning training organization In the Know allows us to deliver training that empowers you to take actionable steps based on the feedback from clients and caregivers, applicable in both online and face-to-face formats. Manage, reply to, and cultivate online reviews from various platforms all in one easily accessible interface. With 90% of consumers checking online reviews prior to making purchases, it's crucial to establish a robust online presence. Third-party surveys offer greater precision and reliability while saving you time. Enjoy the confidence that comes from maintaining a consistent understanding of the sentiments of both your clients and caregivers. This ongoing connection ensures that you can continuously improve and adapt to their needs.
Description
Our goal is to transform the caregiving landscape by enhancing incident detection to be both smart and practical. VCare offers valuable insights that empower caregivers to respond effectively. By creating a proactive post-incident strategy, we aim to avert future occurrences. The Voxela system immediately notifies caregivers on their smartphones, significantly cutting down response times from several minutes to mere seconds. Additionally, conducting reviews of incidents after they occur enables caregivers to improve the quality of care provided. Remarkably, the Voxela system has led to an 80% decrease in emergency room visits and hospitalizations. Facilities utilizing our technology often report that residents enjoy extended stays. Upholding user privacy is a fundamental aspect of our philosophy, and we implement various measures to ensure that privacy is safeguarded at all times. Our commitment to enhancing the caregiving experience is unwavering, and we continually strive to innovate in this vital field.
API Access
Has API
No
API Access
Has API
No
Integrations
AlayaCare
Yes
AxisCare
Yes
Savii Care
Yes
WellSky Home Health
Yes
Integrations
AlayaCare
No
AxisCare
No
Savii Care
No
WellSky Home Health
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Home Care Pulse
Founded
2008
Country
United States
Website
www.homecarepulse.com
Vendor Details
Company Name
Voxela
Country
United States
Website
www.voxela.ai/
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Remote Patient Monitoring
Dashboard
No
Data Import/Export
No
HIPAA Compliant
No
Mobile Payments
No
Monitoring Device Integration
No
Patient Engagement
No
Patient Portal
No
Patient Records Management
No
Patient Surveys
No
Reminders
No
Virtual Visits
No