Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Obtain comprehensive and impartial feedback from both your clients and caregivers. By collecting insights, monitoring trends, and fostering client loyalty, you can successfully retain more caregivers while also freeing up valuable time for your team. Integrating caregiver feedback with training initiatives not only enhances caregiver retention but also elevates the overall care experience provided. Our collaboration with the award-winning training organization In the Know allows us to deliver training that empowers you to take actionable steps based on the feedback from clients and caregivers, applicable in both online and face-to-face formats. Manage, reply to, and cultivate online reviews from various platforms all in one easily accessible interface. With 90% of consumers checking online reviews prior to making purchases, it's crucial to establish a robust online presence. Third-party surveys offer greater precision and reliability while saving you time. Enjoy the confidence that comes from maintaining a consistent understanding of the sentiments of both your clients and caregivers. This ongoing connection ensures that you can continuously improve and adapt to their needs.
Description
Leaders at numerous home care, hospice, and community care agencies utilize CellTrak VisitManager for their aides and volunteers, ensuring a dependable solution that handles over a million care visits each week. The VisitManager app offers a comprehensive and adaptable solution designed for the needs of caregivers. Field workers receive real-time updates on client information, schedules, and personalized service plans, allowing them to efficiently document their services right at the point of care. They appreciate the convenience of automated time and mileage tracking, as well as the streamlined paperwork process, alongside enhanced communication and location awareness features on their mobile devices. Meanwhile, office personnel benefit from unprecedented visibility into field operations through real-time alerts and the ability to track caregiver locations in relation to clients. This leads to significant time savings, decreased frustrations, and a substantial reduction in paperwork, ultimately enhancing the overall quality of care provided. Additionally, the integration of this technology fosters better coordination between caregivers and administrative staff, further improving service delivery.
API Access
Has API
No
API Access
Has API
No
Integrations
AlayaCare
Yes
AxisCare
Yes
Savii Care
Yes
WellSky Home Health
Yes
Integrations
AlayaCare
No
AxisCare
No
Savii Care
No
WellSky Home Health
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Home Care Pulse
Founded
2008
Country
United States
Website
www.homecarepulse.com
Vendor Details
Company Name
CellTrak Technologies
Website
www.celltrak.com/hubfs/Website_Files/ResourcesPdfs/VM_2016.pdf
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Home Health Care
Billing & Invoicing
No
Charting
No
Electronic Signature
No
Employee Tracking
No
Medication Database
Yes
Patient Intake
Yes
Scheduling
Yes
Time / Task Reporting
Yes