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Description

Obtain comprehensive and impartial feedback from both your clients and caregivers. By collecting insights, monitoring trends, and fostering client loyalty, you can successfully retain more caregivers while also freeing up valuable time for your team. Integrating caregiver feedback with training initiatives not only enhances caregiver retention but also elevates the overall care experience provided. Our collaboration with the award-winning training organization In the Know allows us to deliver training that empowers you to take actionable steps based on the feedback from clients and caregivers, applicable in both online and face-to-face formats. Manage, reply to, and cultivate online reviews from various platforms all in one easily accessible interface. With 90% of consumers checking online reviews prior to making purchases, it's crucial to establish a robust online presence. Third-party surveys offer greater precision and reliability while saving you time. Enjoy the confidence that comes from maintaining a consistent understanding of the sentiments of both your clients and caregivers. This ongoing connection ensures that you can continuously improve and adapt to their needs.

Description

TrustYou is a platform that enables companies to win through the power and importance of listening. It also provides a platform for guest feedback that makes listening easy, powerful, and measurable. TrustYou helps you to unlock the potential of guest feedback. - Provide guests with endless opportunities to listen to and respond to their needs. - Learn from all reviews on the internet and make better business decisions. Publish hotel reviews on the site and on Google. Allow positive feedback to influence bookings. TrustYou empowers companies with the ability to build trust, make better decisions and win.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AlayaCare Yes 
BrillantEZ HMS No 
Frontdesk Anywhere No 
IDeaS G3 RMS No 
Infor HMS No 
MasterYield No 
Misterbooking PMS No 
Oracle BPM Suite No 
Profitroom Booking Engine No 
SIHOT No 
ShalomCloud No 
Stayntouch PMS No 
Ulyses Cloud No 
WellSky Home Health Yes 
WinHMS Express No 
Winhotel No 
hoteliga No 

Integrations

AlayaCare No 
BrillantEZ HMS Yes 
Frontdesk Anywhere Yes 
IDeaS G3 RMS Yes 
Infor HMS Yes 
MasterYield Yes 
Misterbooking PMS Yes 
Oracle BPM Suite Yes 
Profitroom Booking Engine Yes 
SIHOT Yes 
ShalomCloud Yes 
Stayntouch PMS Yes 
Ulyses Cloud Yes 
WellSky Home Health No 
WinHMS Express Yes 
Winhotel Yes 
hoteliga Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Home Care Pulse

Founded

2008

Country

United States

Website

www.homecarepulse.com

Vendor Details

Company Name

TrustYou

Founded

2008

Country

Germany

Website

www.trustyou.com

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation No 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

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