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ease
features
design
support

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Description

Obtain comprehensive and impartial feedback from both your clients and caregivers. By collecting insights, monitoring trends, and fostering client loyalty, you can successfully retain more caregivers while also freeing up valuable time for your team. Integrating caregiver feedback with training initiatives not only enhances caregiver retention but also elevates the overall care experience provided. Our collaboration with the award-winning training organization In the Know allows us to deliver training that empowers you to take actionable steps based on the feedback from clients and caregivers, applicable in both online and face-to-face formats. Manage, reply to, and cultivate online reviews from various platforms all in one easily accessible interface. With 90% of consumers checking online reviews prior to making purchases, it's crucial to establish a robust online presence. Third-party surveys offer greater precision and reliability while saving you time. Enjoy the confidence that comes from maintaining a consistent understanding of the sentiments of both your clients and caregivers. This ongoing connection ensures that you can continuously improve and adapt to their needs.

Description

Encourage direct bookings by incorporating concise review summaries into your website and promotional content. This strategy can be effectively applied by various entities such as online travel agencies, destination marketing organizations, hotels, restaurants, and attractions. By leveraging access to reviews from numerous relevant platforms and over ten years of historical hospitality data, businesses can make informed, data-driven choices. Real estate investors, financial institutions, third-party suppliers, tourism authorities, and hospitality venues like hotels and restaurants can all benefit from this approach. Additionally, you can seamlessly embed hospitality review data and reputation management features into your existing software solutions, or opt for our white-label reputation dashboard designed for your hospitality clients. This is particularly useful for software vendors, service providers, and hospitality chains like hotels, restaurants, and attractions, allowing them to enhance their services and better serve their customers. Ultimately, integrating these tools positions your business for greater visibility and improved customer engagement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AlayaCare
AxisCare
CanopyDeploy
Lobbi
Savii Care
Tripadvisor
WellSky Home Health

Integrations

AlayaCare
AxisCare
CanopyDeploy
Lobbi
Savii Care
Tripadvisor
WellSky Home Health

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Home Care Pulse

Founded

2008

Country

United States

Website

www.homecarepulse.com

Vendor Details

Company Name

Olery

Founded

2010

Country

Netherlands

Website

olery.com

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Alternatives

Alternatives