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features
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support

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Write a Review

Description

Obtain comprehensive and impartial feedback from both your clients and caregivers. By collecting insights, monitoring trends, and fostering client loyalty, you can successfully retain more caregivers while also freeing up valuable time for your team. Integrating caregiver feedback with training initiatives not only enhances caregiver retention but also elevates the overall care experience provided. Our collaboration with the award-winning training organization In the Know allows us to deliver training that empowers you to take actionable steps based on the feedback from clients and caregivers, applicable in both online and face-to-face formats. Manage, reply to, and cultivate online reviews from various platforms all in one easily accessible interface. With 90% of consumers checking online reviews prior to making purchases, it's crucial to establish a robust online presence. Third-party surveys offer greater precision and reliability while saving you time. Enjoy the confidence that comes from maintaining a consistent understanding of the sentiments of both your clients and caregivers. This ongoing connection ensures that you can continuously improve and adapt to their needs.

Description

Transform your hiring strategy with MILIMATCH. Why spend valuable resources on an applicant without truly understanding who they are? Our service addresses the difficulties of selecting qualified In-Home Caregivers, emphasizing that finding the right fit is crucial for your business. MiliMatch is dedicated to fostering genuine relationships between caregivers and clients, rather than simply filling vacancies. The quality of care you provide is paramount, and MiliMatch ensures that you achieve the right match every single time. By leveraging MiliMatch, home care providers can streamline the recruitment and retention process for top talent. We offer the only patented technology in the industry that uncovers your applicants' soft skills, giving you insight into who you are hiring before the interview and how their attributes align with the needs of your agency and clients. Enhance the personal touch in your recruitment by allowing both recruits and clients to share their unique stories. This not only strengthens the culture of your agency but also fosters deeper connections between caregivers and clients, ultimately leading to better outcomes in care.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AlayaCare Yes 
AxisCare Yes 
Savii Care Yes 
WellSky Home Health Yes 

Integrations

AlayaCare No 
AxisCare No 
Savii Care No 
WellSky Home Health No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$90 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Home Care Pulse

Founded

2008

Country

United States

Website

www.homecarepulse.com

Vendor Details

Company Name

MiliMatch

Founded

2010

Country

United States

Website

milimatch.com

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Applicant Tracking

Assessments Yes 
Background Screening No 
Candidate Management Yes 
Collaboration Tools No 
Internal HR Yes 
Interview Management No 
Interview Scheduling No 
Job Board Posting Yes 
Job Requisition No 
Onboarding Yes 
Recruiting Firms No 
Reference Checking No 
Resume Parsing No 
Resume Search No 
Self Service Portal No 
Workflow Management No 

Home Care

Billing & Invoicing No 
Care Plan Management No 
Caregiver Management No 
Client Management Yes 
Field Communication No 
Insurance Management No 
Payroll Management No 
Scheduling Yes 
Visit Verification No 

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