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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Obtain comprehensive and impartial feedback from both your clients and caregivers. By collecting insights, monitoring trends, and fostering client loyalty, you can successfully retain more caregivers while also freeing up valuable time for your team. Integrating caregiver feedback with training initiatives not only enhances caregiver retention but also elevates the overall care experience provided. Our collaboration with the award-winning training organization In the Know allows us to deliver training that empowers you to take actionable steps based on the feedback from clients and caregivers, applicable in both online and face-to-face formats. Manage, reply to, and cultivate online reviews from various platforms all in one easily accessible interface. With 90% of consumers checking online reviews prior to making purchases, it's crucial to establish a robust online presence. Third-party surveys offer greater precision and reliability while saving you time. Enjoy the confidence that comes from maintaining a consistent understanding of the sentiments of both your clients and caregivers. This ongoing connection ensures that you can continuously improve and adapt to their needs.

Description

The Individual Health Record™ (IHR™) software platform serves as a comprehensive account of what is essential for an individual's health and well-being. Designed to function as a longitudinal and holistic health file, the IHR is accessible whenever and wherever it is needed, ensuring that authorized individuals can utilize it in a highly interactive and beneficial manner. By leveraging all pertinent information at critical decision-making moments, the IHR empowers both individuals and their caregivers to make well-informed health choices. This innovative platform integrates, reorganizes, and synthesizes data from various sources, including healthcare providers, insurers, and user-entered information, into a cohesive and user-focused health environment tailored to each individual. The IHR transcends the traditional role of merely collecting and displaying health data; it actively engages users in their health journeys and fosters collaboration between caregivers and individuals, allowing them to access and interact with the same record in multiple ways. Ultimately, the IHR redefines the relationship between individuals and their health information, promoting a more participatory approach to personal health management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AlayaCare Yes 
AxisCare Yes 
Savii Care Yes 
WellSky Home Health Yes 

Integrations

AlayaCare No 
AxisCare No 
Savii Care No 
WellSky Home Health No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Home Care Pulse

Founded

2008

Country

United States

Website

www.homecarepulse.com

Vendor Details

Company Name

CentriHealth

Country

United States

Website

www.centrihealth.com

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Electronic Medical Records (EMR)

Appointment Management No 
Charting No 
Compliance Tracking Yes 
E-Prescribing No 
E/M Coding No 
HIPAA Compliant No 
Handwriting Recognition No 
Integrated Telehealth No 
MIPS Certified No 
Meaningful Use Certified No 
ONC-ATCB Certified No 
Patient Portal Yes 
Self Service Portal Yes 
Voice Recognition No 

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