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Description
Holly is an AI Operator that works as a patient scheduling platform and AI receptionist, using conversational AI to automate patient communication and front-desk workflows by managing your EHR, CRM, and payment platforms based on your know-how and specialty best practices. The result is a better patient experience, happier staff, and measurable revenue growth.
● 30+ Patient Journey Workflows × 350+ Operational Rules = Thousands of Configurations Tailored to Your Specialty
● 92M+ Patient Interactions
● 1,500+ Practices Served
● 9+ Years Pioneering AI for Healthcare
● HIPAA-Compliant | SOC 2 Certified
Incremental revenue: Capture new patients and keep schedules full.
● Convert phone calls and web visits into appointments 24/7
● Capture new appointments from Google patient searches
● Automate no-show and cancellation recovery
● Fill last-minute cancellations from your patient waitlist
● Recall patients when they’re due for their next visit
Front desk efficiency: Reduce manual work and prevent staff burnout.
● Automate calls for patient common questions & inquiries
● Handle appointment changes automatically
● Capture refill requests without manual intake
● Keep patient records up to date
Patient engagement: Improve treatment adherence, care outcomes and loyalty.
● Ensure patients complete forms and pre-visit information
● Send timely confirmations and reminders
● Ensure patients get the right instructions before their visit
● Gather patient feedback & strengthen your online reputation
Cash flow optimization: Improve claim accuracy and payment collection.
● Validate insurance acceptance before the visit
● Capture accurate and complete patient information upfront
● Capture payment method information
● Release unpaid appointments automation
Description
Mend is an enterprise-grade patient engagement and integrated telehealth solution designed to help healthcare organizations profitably scale their practice and care for more patients. Mend makes it easy for healthcare providers to securely and efficiently communicate with their patients and is 100% HIPAA compliant. Mend provides integrated in-office and virtual care experiences for over 100 specialties with more than 5 million patients.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Veradigm EHR
Yes
Acuity Scheduling
Yes
AdvancedMD
Yes
Bandwidth
Yes
CareCloud
Yes
Cortex
No
Dataweavers
No
DrChrono
Yes
Elavon
Yes
Google Business Profile
Yes
Integrations
Veradigm EHR
Yes
Acuity Scheduling
No
AdvancedMD
No
Bandwidth
No
CareCloud
No
Cortex
Yes
Dataweavers
Yes
DrChrono
No
Elavon
No
Google Business Profile
No
Pricing Details
Pricing is based on your monthly appointment and call volume. This ensures your investment stays proportional to the value Holly AI delivers.
Free Trial
Yes
Free Version
No
Pricing Details
- MendFree is totally free
- MendEnterprise is a custom solution for organizations with 11 or more providers
- MendEnterprise is a custom solution for organizations with 11 or more providers
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Nimblr
Founded
2016
Country
United States
Website
www.nimblr.ai/
Vendor Details
Company Name
Mend
Founded
2014
Country
United States
Website
www.mend.com
Product Features
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
Yes
Calendar Sync
Yes
Client Database
No
Group Scheduling
Yes
Mobile Access
Yes
Multi-Location
Yes
Online Booking
Yes
Online Payments
Yes
Recurring Appointments
Yes
Room Booking Management
Yes
Medical Scheduling
Appointment Management
Yes
Billing & Invoicing
No
Drag & Drop
No
Facility Scheduling
Yes
Multi-Location
Yes
No-Show Tracking
Yes
On Call Scheduling
Yes
Patient Records
Yes
Patient Scheduling
Yes
Physician Management
Yes
Recurring Appointments
Yes
Self Service Portal
Yes
Staff Scheduling
No
Product Features
Medical Scheduling
Appointment Management
No
Billing & Invoicing
No
Drag & Drop
No
Facility Scheduling
Yes
Multi-Location
No
No-Show Tracking
Yes
On Call Scheduling
Yes
Patient Records
No
Patient Scheduling
Yes
Physician Management
No
Recurring Appointments
Yes
Self Service Portal
No
Staff Scheduling
Yes
Mental Health
Appointment Reminders
Yes
Appointment Scheduling
Yes
Assessment & Treatment Plans
Yes
Billing & Invoicing
No
Claims Management
No
E-Prescribing
No
EDI
No
EMR / EHR
Yes
HIPAA Compliant
Yes
Inpatient / Residential
Yes
Multi-Provider Practice
Yes
Patient Portal
Yes
Personnel Management
No
Progress Notes
Yes
Single Provider Practice
Yes
Patient Engagement
Appointment Scheduling
Yes
Care Planning
Yes
Collaboration
Yes
Messaging
Yes
Mobile Access
Yes
Patient Education
Yes
Patient Portal
Yes
Personal Health Record
No
Progress Tracking
Yes
Self Management
No
Patient Portal
Appointment Confirmations
Yes
Appointment Scheduling
Yes
Bill Payment
Yes
Care Plans
Yes
Care Summaries
Yes
EHR-Agnostic
Yes
Health Record Access
No
Intake Forms
Yes
Lab Results
No
Prescription Renewals
No
Secure Messaging
Yes
Video Consultations
Yes
Patient Scheduling
Analytics/Reporting
No
Approval Process Control
No
HIPAA Compliant
No
Mobile Access
No
Notifications/Alerts
No
Online Scheduling
No
Patient Communications
No
Patient Intake
No
Patient Portal
No
Patient Records Management
No
Payment Processing
No
Reminders
No
SMS Messaging
No
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
No
Debit Card Support
No
Gift Card Management
No
Mobile Payments
Yes
Online Payments
Yes
POS Transactions
No
Receipt Printing
No
Recurring Billing
No
Signature Capture
No
Telemedicine
Appointment Reminders
Yes
Appointment Scheduling
Yes
Chat / Messaging
Yes
E-Prescribing
Yes
For Medical Purposes
Yes
HIPAA Compliant
Yes
Multi-Provider Practice
Yes
Online Forms
Yes
Patient Queue Management
Yes
Practice Management
Yes
Remote Treatment Plans
Yes
Teleradiology
No
Video Conferencing
Yes
