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Description
Holly is an AI Operator that works as a patient scheduling platform and AI receptionist, using conversational AI to automate patient communication and front-desk workflows by managing your EHR, CRM, and payment platforms based on your know-how and specialty best practices. The result is a better patient experience, happier staff, and measurable revenue growth.
● 30+ Patient Journey Workflows × 350+ Operational Rules = Thousands of Configurations Tailored to Your Specialty
● 92M+ Patient Interactions
● 1,500+ Practices Served
● 9+ Years Pioneering AI for Healthcare
● HIPAA-Compliant | SOC 2 Certified
Incremental revenue: Capture new patients and keep schedules full.
● Convert phone calls and web visits into appointments 24/7
● Capture new appointments from Google patient searches
● Automate no-show and cancellation recovery
● Fill last-minute cancellations from your patient waitlist
● Recall patients when they’re due for their next visit
Front desk efficiency: Reduce manual work and prevent staff burnout.
● Automate calls for patient common questions & inquiries
● Handle appointment changes automatically
● Capture refill requests without manual intake
● Keep patient records up to date
Patient engagement: Improve treatment adherence, care outcomes and loyalty.
● Ensure patients complete forms and pre-visit information
● Send timely confirmations and reminders
● Ensure patients get the right instructions before their visit
● Gather patient feedback & strengthen your online reputation
Cash flow optimization: Improve claim accuracy and payment collection.
● Validate insurance acceptance before the visit
● Capture accurate and complete patient information upfront
● Capture payment method information
● Release unpaid appointments automation
Description
Luma Health was founded on the idea that healthcare should work better for all patients. Luma’s Patient Success Platform™ is designed to go beyond disjointed patient engagement initiatives to connect patients to their providers across the entire healthcare journey – access and operational, clinical, and financial. This orchestration is supported by Luma Bedrock™ data-driven best practices, based on more than 700 million data points across more than 80 million patient interactions. Luma serves more than 600 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 50 million patients.
API Access
Has API
No
API Access
Has API
No
Integrations
CareCloud
Yes
Acuity Scheduling
Yes
DrChrono
Yes
Elavon
Yes
GoHighLevel
Yes
Google Business Profile
Yes
Google Workspace
Yes
Intergy EHR
No
MEDITECH Expanse
No
ModMed
Yes
Integrations
CareCloud
Yes
Acuity Scheduling
No
DrChrono
No
Elavon
No
GoHighLevel
No
Google Business Profile
No
Google Workspace
No
Intergy EHR
Yes
MEDITECH Expanse
Yes
ModMed
No
Pricing Details
Pricing is based on your monthly appointment and call volume. This ensures your investment stays proportional to the value Holly AI delivers.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Nimblr
Founded
2016
Country
United States
Website
www.nimblr.ai/
Vendor Details
Company Name
Luma Health
Founded
2015
Country
United States
Website
www.lumahealth.io
Product Features
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
Yes
Calendar Sync
Yes
Client Database
No
Group Scheduling
Yes
Mobile Access
Yes
Multi-Location
Yes
Online Booking
Yes
Online Payments
Yes
Recurring Appointments
Yes
Room Booking Management
Yes
Medical Scheduling
Appointment Management
Yes
Billing & Invoicing
No
Drag & Drop
No
Facility Scheduling
Yes
Multi-Location
Yes
No-Show Tracking
Yes
On Call Scheduling
Yes
Patient Records
Yes
Patient Scheduling
Yes
Physician Management
Yes
Recurring Appointments
Yes
Self Service Portal
Yes
Staff Scheduling
No
Product Features
Appointment Reminder
Appointment Scheduling
Yes
Calendar Management
Yes
Call Reminders
No
Email Reminders
Yes
Online Booking
Yes
Payment Reminders
Yes
Recurring Appointments
Yes
Rescheduling
Yes
SMS Messaging
Yes
Two-Way Messaging
Yes
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
Yes
Calendar Sync
Yes
Client Database
Yes
Group Scheduling
Yes
Mobile Access
Yes
Multi-Location
Yes
Online Booking
Yes
Online Payments
No
Recurring Appointments
Yes
Room Booking Management
No
Medical Scheduling
Appointment Management
Yes
Billing & Invoicing
No
Drag & Drop
Yes
Facility Scheduling
No
Multi-Location
Yes
No-Show Tracking
Yes
On Call Scheduling
No
Patient Records
Yes
Patient Scheduling
Yes
Physician Management
Yes
Recurring Appointments
Yes
Self Service Portal
Yes
Staff Scheduling
No
Patient Engagement
Appointment Scheduling
Yes
Care Planning
Yes
Collaboration
Yes
Messaging
Yes
Mobile Access
Yes
Patient Education
Yes
Patient Portal
No
Personal Health Record
No
Progress Tracking
Yes
Self Management
Yes
Patient Scheduling
Analytics/Reporting
Yes
Approval Process Control
No
HIPAA Compliant
No
Mobile Access
Yes
Notifications/Alerts
Yes
Online Scheduling
Yes
Patient Communications
Yes
Patient Intake
Yes
Patient Portal
No
Patient Records Management
No
Payment Processing
No
Reminders
Yes
SMS Messaging
Yes
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No
Telemedicine
Appointment Reminders
No
Appointment Scheduling
No
Chat / Messaging
No
E-Prescribing
No
For Medical Purposes
No
HIPAA Compliant
No
Multi-Provider Practice
No
Online Forms
No
Patient Queue Management
No
Practice Management
No
Remote Treatment Plans
No
Teleradiology
No
Video Conferencing
No
Vaccine Management
Adverse Reaction Reporting
No
Alerts / Notifications
No
Appointment Reminders
No
Billing
No
Communication Tools
No
Dose Tracking
No
For Governments
No
Immunization Proof
No
Inventory Management
No
Predictive Analytics
No
Scheduling
No
Virtual Waiting Room
No
