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features
design
support

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Description

The SmartBen platform empowers you to make informed decisions effortlessly. Are you interested in becoming a seasonal benefit counselor? Since its acquisition by Alight in August 2019, Hodges-Mace has enhanced its offerings through the versatile SmartBen platform and personalized enrollment services, now a part of Alight’s comprehensive solution suite. At Alight, we pride ourselves on being a strategic partner for human capital management and business solutions. By connecting insights related to your workforce, their work environment, and their personal lives, we unlock unprecedented opportunities for enterprise growth. Recognizing that employees require both resources and motivation to excel is essential, but addressing their personal challenges and aspirations is equally crucial. When you actively engage in enhancing every aspect of their lives, you foster a culture of high performance and satisfaction. Your workforce is the driving force behind your organizational strategy, the management of your assets, the pursuit of your vision, and the delivery of exceptional customer experiences. Beyond their professional duties, employees are also invested in their health, well-being, and financial stability, which are vital components of their overall performance.

Description

The pressures associated with financial caregiving affect not only the individual employee but also their colleagues, management, and overall company performance. To mitigate the loss of productivity, it is essential to assist employees in maintaining their concentration and reducing mistakes in their work. By addressing issues related to absenteeism that stem from financial, legal, and health challenges tied to co-parenting and caregiving, organizations can enhance their operational efficiency. Furthermore, safeguarding company security can be achieved through tools designed to keep sensitive communications away from company servers. Showcasing a forward-thinking approach to employee well-being, especially during and after personal challenges, is crucial. It's also important to maintain official records of expenses, payments, and communication histories that are validated by courts. The platform allows users to review, dispute, and settle financial conflicts directly, while also enabling effective communication and storage of conversations with family members. This comprehensive approach not only fosters a supportive work environment but also strengthens the resilience of both employees and the organization itself.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$ 8.33 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Hodges-Mace

Founded

2004

Country

United States

Website

www.hodgesmace.com

Vendor Details

Company Name

SupportPay

Country

United States

Website

supportpay.com/employee-benefits

Product Features

Benefits Administration

COBRA Administration No 
Claims Management No 
Deduction Management Yes 
Disability Insurance Administration No 
Employee Benefits Administration Yes 
FMLA Administration No 
FSA Administration No 
Flexible Spending Accounts No 
For Brokers Yes 
For Employers Yes 
HIPAA Compliant Yes 
Health Insurance Administration Yes 
Life Insurance Administration Yes 
Online Benefits Enrollment Yes 
Premium Billing No 
Provider Management No 
Retiree Administration No 
Retirement Plan Management No 

Product Features

Benefits Administration

COBRA Administration No 
Claims Management No 
Deduction Management No 
Disability Insurance Administration No 
Employee Benefits Administration No 
FMLA Administration No 
FSA Administration No 
Flexible Spending Accounts No 
For Brokers No 
For Employers No 
HIPAA Compliant No 
Health Insurance Administration No 
Life Insurance Administration No 
Online Benefits Enrollment No 
Premium Billing No 
Provider Management No 
Retiree Administration No 
Retirement Plan Management No 

Alternatives

Alternatives