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Description
Transform every email into a chance for feedback by incorporating 'Smileys' in your team's email signatures or by soliciting feedback when necessary. Hively's smileys provide a fun and approachable way for customers to share their thoughts with a simple click. By integrating the Hively snippet into your email signature or sending direct feedback requests through Hively, you can gather insights effortlessly and cost-effectively. Whether you use Outlook, Gmail, Yahoo, or platforms like Zendesk, Desk, Helpscout, and Salesforce, Hively seamlessly fits into any email client, CRM, or ticketing system you have in place. Understanding that you can only value what you measure, Hively equips you with the necessary tools to translate customer feedback into a clear understanding of both their needs and your team's effectiveness. The Leaderboard feature allows you to quickly identify your highest performing team members, while benchmarks provide insights into your overall performance, and an advanced reporting tool offers the ability to delve into the specifics. Additionally, email summaries and notifications ensure that you remain informed about all feedback received, enabling you to continuously improve your approach. By utilizing Hively, you create a culture of open communication and consistent enhancement within your organization.
Description
Sparkbay enables you and your management team to assess employee sentiment in real-time, allowing for proactive measures to enhance performance, engagement, and retention. It employs concise, research-based questions to track workforce engagement consistently throughout the year. The platform provides immediate reports that reveal improvement opportunities tailored to specific employee groups. Additionally, it offers timely alerts for segments of employees who may be at a higher risk of turnover. By continuously monitoring employee feedback, Sparkbay identifies patterns of disengagement promptly, empowering managers to take swift action to mitigate turnover and boost performance. The system also evaluates recent employee departures to pinpoint the underlying issues prompting individuals to leave, while forecasting which employees may be at risk of following suit. Consequently, you and your management team can tackle these challenges early on, ensuring that valuable talent is retained and that the workplace remains a thriving environment. This proactive approach fundamentally transforms how organizations manage their workforce and respond to emerging concerns.
API Access
Has API
API Access
Has API
Integrations
CodeTwo Email Signatures 365
Desktop.com
Sigsync
Pricing Details
$15 per month
Free Trial
Free Version
Pricing Details
$5 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hively
Country
United States
Website
teamhively.com
Vendor Details
Company Name
Sparkbay Technologies
Country
Canada
Website
sparkbay.com
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Employee Recognition
Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Rewards Catalog
Rewards Points
Social Recognition
eCards
Product Features
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys