Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

HiveWatch is a cutting-edge physical security platform that utilizes artificial intelligence to integrate various security systems, including access control, video surveillance, and guard operations, into a centralized, cloud-based command center that shifts the approach to security from a reactive stance to a more strategic one. Its advanced rules engine allows for the customization of alarm responses based on various criteria such as time, location, and frequency, while also incorporating built-in standard operating procedures to assist operators in their responses. By leveraging machine learning, HiveWatch minimizes false alarms and escalates legitimate threats to human supervisors through its AI Operator module, in addition to automating the detection of tailgating incidents. The platform facilitates the management of multiple sites, monitors device health, oversees case management for incidents, and tracks performance metrics like resolution times and incident counts for executive analysis. Field teams benefit from immediate access to incident data and site visuals, have the capability to report manual incidents accompanied by photographic evidence, execute guard patrols, and ensure ongoing communication and coordination throughout their operations. Furthermore, the system enhances overall security efficiency and response times, making it an invaluable tool for modern security management.

Description

Silvertrac Software, the industry's most trusted security guard management software, improves guard accountability and reports. Silvertrac Software is feature-rich, simple to use, reliable, and allows security organizations of all sizes, large and small, to efficiently monitor their security teams, respond quickly to real-time problems, and provide support. Silvertrac is available as both a web-based and mobile app. It includes tools such as facility tracking, real-time incident reporting and scheduled/automated reports, data management, event management and guard performance metrics. Silvertrac can help you grow your business. Get a live demo today.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$50/month
Pricing is based per active mobile device (phone/tablet). Unlimited users & logins. Month to month subscriptions (no long-term contracts).
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

HiveWatch

Founded

2020

Country

United States

Website

hivewatch.com

Vendor Details

Company Name

Silvertrac Software

Founded

1996

Country

United States

Website

www.silvertracsoftware.com

Product Features

Physical Security

Checkpoint Tracking No 
Customer Management No 
Data Collection No 
Event Management No 
Incident Management No 
Investigation Management No 
Multiple Alarm Queues No 

Product Features

Parking Management

Access Controls Yes 
Appeals Management Yes 
Citation Tracking Yes 
Custom Vehicle Owner Alerts Yes 
Damage Tracking Yes 
Electronic Tire Chalking No 
Event Management Yes 
Loyalty Program No 
Mobile Parking Signs Yes 
Payment Processing Yes 
Permit Management Yes 
Receipt Management Yes 
Reservations Management Yes 
Revenue Management Yes 
Ticketing Yes 
Tow Management Yes 
Violation Tracking Yes 

Physical Security

Checkpoint Tracking Yes 
Customer Management Yes 
Data Collection Yes 
Event Management Yes 
Incident Management Yes 
Investigation Management Yes 
Multiple Alarm Queues No 

Alternatives

Alternatives

AccountAbility Security Guard Software Reviews

AccountAbility Security Guard Software

AccountAbility Global/ Security Officer AccountAbility
QR-Patrol Reviews

QR-Patrol

Terracom
Guard Tour Log Reviews

Guard Tour Log

Plainside Labs