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Description

Hive presents a comprehensive approach to safeguarding your platform. By harnessing the power of the largest global distributed workforce dedicated to labeling data, we are setting new standards in automated content moderation. Our offerings include top-tier models combined with manual moderation, enabling us to deliver scalable solutions that surpass the capabilities of traditional business process outsourcing (BPO) contract workers. Moreover, alongside our leading models, our extensive workforce is equipped to address a wide range of manual moderation requirements. From overseeing user-generated content to annotating large volumes of training data, our decentralized system and consensus-driven policy ensure an unparalleled level of accuracy that outshines our competitors. This unique blend of technology and human expertise positions us as a frontrunner in the industry.

Description

Social media operates continuously, and you are likely aware that crises can emerge unexpectedly. A single negative tweet has the potential to impact a company's revenue for months on end. Therefore, as a Social Media Brand Manager, it’s crucial to evaluate your readiness to handle emergencies at any hour. If your answer is anything less than a confident "yes," it might be wise to seek assistance from a professional partner. ICUC is a worldwide, multilingual social media team that collaborates with your company to interact with customers at all hours. Renowned for its expertise in community management, ICUC provides social media moderation services designed to facilitate dialogue and address customer service issues. Our moderation strategies are specifically customized for your brand, encompassing services such as text moderation, pre-written engagement responses, video and photo moderation, contest oversight, and more. With a team of specialists proficient in over 20 languages, we ensure that your customers consistently feel heard and valued, fostering lasting relationships. In today’s fast-paced digital landscape, being proactive and prepared can make all the difference for your brand’s reputation.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook No 
Hive AutoML Yes 
Instagram No 
Pinterest No 
X (Twitter) No 

Integrations

Facebook Yes 
Hive AutoML No 
Instagram Yes 
Pinterest Yes 
X (Twitter) Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Hive

Founded

2013

Country

United States

Website

thehive.ai/

Vendor Details

Company Name

ICUC.Social

Founded

2002

Country

Canada

Website

icuc.social/our-services/social-media-content-moderation/

Product Features

Content Moderation

Artificial Intelligence No 
Audio Moderation No 
Brand Moderation No 
Comment Moderation No 
Customizable Filters No 
Image Moderation No 
Moderation by Humans No 
Reporting / Analytics No 
Social Media Moderation No 
User-Generated Content (UGC) Moderation No 
Video Moderation No 

Product Features

Content Moderation

Artificial Intelligence No 
Audio Moderation No 
Brand Moderation No 
Comment Moderation No 
Customizable Filters No 
Image Moderation No 
Moderation by Humans No 
Reporting / Analytics No 
Social Media Moderation No 
User-Generated Content (UGC) Moderation No 
Video Moderation No 

Alternatives

Alternatives

Areto Reviews

Areto

Areto Labs