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Description
Our skilled and committed team is here to assist you in expanding your business by offering a comprehensive virtual receptionist service. We possess the necessary personnel, advanced technology, and streamlined processes, seamlessly integrating them to effectively manage your customers and support your business. Our observations have demonstrated that customers are significantly more inclined to make purchases with an exceptional telephone answering service, and we utilize our extensive experience to provide a framework that not only meets but exceeds your business expectations. By adopting a compassionate approach, we engage your customers and encourage them to foster long-term relationships with your brand. Operating around the clock, we serve as the dependable foundation your business requires, ensuring your clients receive the assistance they need at any time and from anywhere. Additionally, our team is well-equipped with the knowledge and expertise to swiftly address any customer inquiries while efficiently managing their regular work responsibilities.
Description
With Numa, there's no need to invest in a new phone system; you can seamlessly integrate it with your current wireless, landline, or VoIP setup. The installation process for Numa is incredibly straightforward, requiring no specialized IT knowledge or advanced degrees, allowing your business to be operational in just 15 minutes. We offer extensive support, including access to knowledgeable product specialists who are available to assist you. The user-friendly app experience provided by Numa is designed to be easy for employees to grasp quickly, ensuring they will engage with it enthusiastically. Customers appreciate receiving precise answers instead of vague scripts, and Numa adapts to your business's specific needs by automatically addressing frequent inquiries, thereby enhancing customer service efficiency. Notably, 78% of consumers prefer texting when communicating with businesses, which means offering options for customers to text or leave a voicemail can significantly improve engagement. By utilizing Numa, you can reduce the time spent on phone calls, allowing you to focus more on managing your business effectively. Furthermore, Numa streamlines routine tasks, such as order processing, at a fraction of the cost typically associated with traditional answering services, ultimately saving you time and resources. Embracing this innovative solution not only enhances operational efficiency but also aligns your business with modern consumer preferences for communication.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hit Rate Solutions
Founded
2008
Country
United States
Website
hitratesolutions.com/virtual-receptionist/
Vendor Details
Company Name
Numa
Founded
2019
Country
United States
Website
www.numa.com