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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

RoboMQ’s Hire2Retire is an end-to-end workforce lifecycle management platform that automates every Joiner-Mover-Leaver (JML) event, including onboarding, role or department changes, long-term leaves, and terminations. It is an Identity and Access Management (IAM) solution that bridges HR systems with IT infrastructure like Active Directory (AD), Okta Universal Directory, and Google Workspace to ensure seamless synchronization. With Hire2Retire, organizations can streamline how employee access, roles, and entitlements are managed across the entire employment journey. The platform supports integration with over 27 HR and Applicant Tracking Systems (ATS), major identity providers such as Entra ID, Active Directory, Okta, and Google Workspace. It also integrates with 10+ IT Service Management (ITSM) tools, including ServiceNow, Salesforce, SolarWinds, and FreshService.

Description

ciopulse stands out as the sole customer feedback platform rooted in Net Promoter principles, tailored specifically for IT service management. Unlike conventional satisfaction surveys that typically yield default ratings and meager response rates of around 5 percent, ciopulse employs NPS micro-surveys that activate immediately upon ticket resolution. The platform seamlessly integrates with popular tools such as ServiceNow, Zendesk, Jira Service Management, BMC Remedy, and Freshservice. With its ready-to-use features, ciopulse offers NPS trend dashboards categorized by teams and agents, as well as productivity impact metrics reflected in lost minutes, along with benchmark analyses that compare internal IT services against managed service providers. Additionally, PulseAI intelligently extracts themes from open-text feedback, enhancing the understanding of customer sentiments. Recognized as a ServiceNow Select Partner, ciopulse boasts a certified Store app that guarantees a streamlined installation process, automatic updates, and ensures data remains within the customer’s ServiceNow environment. This unique alignment with ServiceNow not only enhances user experience but also adds a layer of reliability for organizations seeking effective feedback solutions.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

ADP Workforce Now Yes 
Active Directory Yes 
BMC Helix No 
BambooHR Yes 
Freshservice No 
Google Workspace Yes 
Greenhouse Yes 
Jira Service Management No 
Lever Yes 
Microsoft Entra ID Yes 
Oracle Fusion Cloud HCM Yes 
ServiceNow No 
UKG Pro Yes 
Workday HCM Yes 
Zendesk No 

Integrations

ADP Workforce Now No 
Active Directory No 
BMC Helix Yes 
BambooHR No 
Freshservice Yes 
Google Workspace No 
Greenhouse No 
Jira Service Management Yes 
Lever No 
Microsoft Entra ID No 
Oracle Fusion Cloud HCM No 
ServiceNow Yes 
UKG Pro No 
Workday HCM No 
Zendesk Yes 

Pricing Details

$5/month/employee
Hire2Retire has only one edition that has all features included in an "all you can eat" model.


Edition Name: Hire2Retire SaaS

- Unlimited Workflows

- Unlimited API calls

- Unlimited Transactions
Free Trial No 
Free Version No 

Pricing Details

Contact for pricing
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RoboMQ

Founded

2012

Country

United States

Website

www.robomq.io

Vendor Details

Company Name

ciopulse

Founded

2013

Country

Australia

Website

www.cio-pulse.com

Product Features

Identity Management

Access Certification No 
Compliance Management No 
Multifactor Authentication No 
Password Management No 
Privileged Account Management No 
Self-Service Access Request No 
Single Sign On No 
User Activity Monitoring No 
User Provisioning No 

Onboarding

Course Management No 
Document Management No 
E-Verify / I-9 Forms No 
Electronic Forms No 
Electronic Signature No 
Employee Handbook No 
Employee Portal No 
File Management No 
Job Description Management No 
Orientation Management No 
Self Service Portal No 
Task Management No 
Tax Forms No 
Training Management No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

NPS

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