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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Combine social media platforms like Facebook, LinkedIn, Twitter, Instagram, YouTube, and RSS feeds to enhance your branding efforts and generate leads effectively. Benefit from unlimited streams categorized for easier management, along with features for scheduling posts, scraping pages, extracting images, accessing free images, implementing approval rules, and leveraging powerful analytics. Hipsocial seamlessly integrates with widely-used CRM, helpdesk, and project management tools, allowing you to schedule content across all platforms at once to maintain a cohesive brand voice and ensure consistency. By understanding customer needs and adapting your social strategy through advanced monitoring capabilities, you can engage more effectively with your audience on social media, accelerating conversion rates and elevating your social engagement. Gain valuable insights through comprehensive reports that empower you to make informed, data-driven decisions that optimize your social media strategy for greater advantages. Additionally, the User Approval Workflows feature facilitates the submission, review, and approval or rejection process for social media posts, streamlining content management further. This holistic approach to social media management not only saves time but also enhances collaboration within your team.

Description

The leading cloud helpdesk for managing social media, alongside email, chatbots, contact forms, and review platforms, consolidates all text-based customer support channels into one seamless inbox, ensuring that no customer inquiry is overlooked. This comprehensive social customer service solution collects all incoming requests in a single ticketing system, allowing for effective task sharing and keeping the team informed. It efficiently addresses support tickets from various social media platforms like Facebook, Instagram, YouTube, and Twitter. Additionally, with live chat capabilities on your website, issues can be resolved in real-time. Take control of your support emails and enhance your website and Facebook pages with custom forms. This tool reduces the volume of support tickets while providing valuable insights into customer interactions. Additionally, it features a smart self-service FAQ option for your website, enabling customers to find answers independently. With robust statistics and insights, you can make informed adjustments to your services. Furthermore, the API allows for seamless integration with your existing internal systems, enhancing operational efficiency. Overall, this platform transforms customer service by unifying various channels and providing actionable insights for continuous improvement.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Instagram Yes 
X (Twitter) Yes 
YouTube Yes 
Agile CRM Yes 
BPMapp by 500apps Yes 
Botup by 500apps Yes 
ClickDesk Yes 
Clockly by 500apps Yes 
Finder.io by 500apps Yes 
Insightly Yes 
LinkedIn Yes 
Mailsend Yes 
OnePageCRM Yes 
Ontraport Yes 
Pipedrive Yes 
Projectsly by 500apps Yes 
WordPress Yes 

Integrations

Facebook Yes 
Instagram Yes 
X (Twitter) Yes 
YouTube Yes 
Agile CRM No 
BPMapp by 500apps No 
Botup by 500apps No 
ClickDesk No 
Clockly by 500apps No 
Finder.io by 500apps No 
Insightly No 
LinkedIn No 
Mailsend No 
OnePageCRM No 
Ontraport No 
Pipedrive No 
Projectsly by 500apps No 
WordPress No 

Pricing Details

$14.99 per month
Free Trial Yes 
Free Version No 

Pricing Details

$9 per user, per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Hipsocial

Founded

2018

Country

United States

Website

hipsocial.com

Vendor Details

Company Name

Socialboards

Country

Norway

Website

socialboards.com/en/

Product Features

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

Social Media Marketing

Analytics No 
Automated Publishing No 
Contact Management No 
Content Management No 
Conversion Tracking No 
Customer Targeting No 
Keyword Filtering No 
Multi-Account Management No 
Post Scheduling No 

Product Features

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement Yes 
Multi-Account Management Yes 
Multi-User Collaboration Yes 
Post Scheduling No 
Reporting/Analytics Yes 
Social Media Monitoring Yes 

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