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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Hippo is an all-encompassing technology suite designed to enhance your marketing strategies and elevate customer experiences. It offers two primary features: - Conversational Support, which allows for top-tier customer assistance through chatbots that address inquiries and issues around the clock, as well as live chat options where agents can tackle more intricate challenges and offer tailored support. Additionally, it facilitates direct communication with customers via phone or audio/video calls. - Customer Engagement Automation manages various marketing elements of your brand, ensuring an outstanding experience throughout the entire customer journey. You can send out messages and campaigns efficiently across multiple platforms. With Hippo, you can provide proactive support to your customers, interacting with them through their preferred channels from a unified dashboard. This approach not only enhances engagement but also ensures that each customer receives a uniquely personalized experience that fosters loyalty.

Description

The ideal digital lending platform is one that can be personalized to reflect your brand's identity. It embodies your style and tone, tailored to align with your specific workflows, processes, and loan origination strategies to surpass the expectations of your clients. We assist you in creating a distinctive and fluid borrower experience that modern consumers demand. Our platform is specifically designed to enhance your conversion rates across various origination channels, including consumer direct and retail. Ultimately, our technology enhances yours by incorporating automation, standardization, and improved customer satisfaction. We are committed to staying at the leading edge of technological advancements and continually offering our clients and their borrowers the finest solutions available. MortgageHippo maintains SOC-2 certification, undergoing annual audits to ensure compliance. Furthermore, our platform is hosted in a cutting-edge SAS70 Type II, SSAE 16 facility, which proudly holds ISO 27001 certification, assuring clients of our dedication to security and reliability. Our commitment to innovation and excellence is unwavering, ensuring we consistently meet and exceed industry standards.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

BESTX No 
BytePro No 
Capsule Yes 
DocMagic No 
Dropbox Sign No 
Facebook Messenger Yes 
Help Scout Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Kommo Yes 
Loansifter No 
MortgageFlex No 
Pipedrive Yes 
SITE123 Yes 
Salesforce Yes 
Shopify Yes 
Weebly Yes 
WordPress Yes 
Zapier Yes 
Zendesk Sell Yes 

Integrations

BESTX Yes 
BytePro Yes 
Capsule No 
DocMagic Yes 
Dropbox Sign Yes 
Facebook Messenger No 
Help Scout No 
HubSpot CRM No 
HubSpot Customer Platform No 
Kommo No 
Loansifter Yes 
MortgageFlex Yes 
Pipedrive No 
SITE123 No 
Salesforce No 
Shopify No 
Weebly No 
WordPress No 
Zapier No 
Zendesk Sell No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

JungleWorks

Founded

2017

Country

United States

Website

jungleworks.com/hippo/

Vendor Details

Company Name

MortgageHippo

Founded

2013

Country

United States

Website

www.mortgagehippo.com

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

Product Features

Loan Origination

Amortization Schedule No 
Audit Trail No 
Closing Documents No 
Compliance Management No 
Customer Database No 
Digital Signature No 
Document Management No 
Fee Management No 
Loan Processing Yes 
Online Application Yes 

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