Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Hippo is an all-encompassing technology suite designed to enhance your marketing strategies and elevate customer experiences. It offers two primary features: - Conversational Support, which allows for top-tier customer assistance through chatbots that address inquiries and issues around the clock, as well as live chat options where agents can tackle more intricate challenges and offer tailored support. Additionally, it facilitates direct communication with customers via phone or audio/video calls. - Customer Engagement Automation manages various marketing elements of your brand, ensuring an outstanding experience throughout the entire customer journey. You can send out messages and campaigns efficiently across multiple platforms. With Hippo, you can provide proactive support to your customers, interacting with them through their preferred channels from a unified dashboard. This approach not only enhances engagement but also ensures that each customer receives a uniquely personalized experience that fosters loyalty.
Description
Make a memorable impact on your clients by getting organized with JobHippo!
Ensure your team reaches its destinations promptly and consistently, delighting your customers with timely service and real-time updates. Bid farewell to the hassle of endless paperwork and welcome satisfied clients with JobHippo! Our intuitive field service management software handles all the intricate details, allowing you to concentrate on your true passion – keeping your customers delighted!
Effortlessly streamline your team’s schedule with robust job scheduling capabilities. Access daily, weekly, and monthly schedules for your team all in one convenient location, ensuring you never miss an appointment again! Just as hippos are known for their impressive memories, so should your customers remember your exceptional service. Establish a strong first impression through thoughtful communication and proactive notifications that keep everyone informed. Additionally, harness the power of JobHippo to enhance customer relationships and foster loyalty over time.
API Access
Has API
No
API Access
Has API
No
Integrations
BigCommerce
Yes
Capsule
Yes
Facebook Messenger
Yes
Gmail
Yes
Help Scout
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Insightly
Yes
Magento
Yes
Pipedrive
Yes
Integrations
BigCommerce
No
Capsule
No
Facebook Messenger
No
Gmail
No
Help Scout
No
HubSpot CRM
No
HubSpot Customer Platform
No
Insightly
No
Magento
No
Pipedrive
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$6/user/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
JungleWorks
Founded
2017
Country
United States
Website
jungleworks.com/hippo/
Vendor Details
Company Name
JobHippo
Country
Australia
Website
jobhippo.com.au
Product Features
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes
Product Features
Cleaning Services
Billing & Invoicing
No
Client Management
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Mobile Access
No
Payroll Management
No
Quotes / Estimates
No
Recurring Appointments
No
Routing
No
Scheduling
No
Service History Tracking
No
Work Order Management
No
Electrical Contractor
Billing & Invoicing
No
Commercial / Industrial
No
Contract Management
No
Customer Database
No
Electronic Signature
No
Mobile Access
No
Quotes / Estimates
No
Scheduling
No
Time Tracking
No
Work Order Management
No
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
HVAC
Billing & Invoicing
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Maintenance Scheduling
No
Mobile Access
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Landscape Management
Billing & Invoicing
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Groundskeeping
No
Inventory Control
No
Irrigation Tracking
No
Job Management
No
Landscape Design
No
Mobile Access
No
Payroll Management
No
Plant Database
No
Quotes / Estimates
No
Routing
No
Scheduling & Appointments
No
Work Order Management
No
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No