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Description
A messaging system designed to deliver dependable SMS text messages or encrypted alerts to mobile devices and pagers is a crucial necessity for organizations of all sizes. While this might seem like a common feature, sending texts from a computer is more complex than it appears. The ability to swiftly and effectively communicate with all users, whether during regular operations or in critical emergency scenarios, requires a strong and reliable desktop text messaging application or Emergency Notification System that serves as a comprehensive communication platform for alert notifications. HipLink stands out as a trusted wireless SMS text messaging solution and paging software for essential communications, acting as a backbone for handling various notifications. It allows for immediate interaction through a web browser on any Internet-connected computer, enabling users to send messages directly via SMS to standard mobile phones, smartphones, or pagers. Furthermore, HipLink provides secure text alert software that organizations can depend on, ensuring that vital communications are delivered without delay. In today's fast-paced environment, having such a reliable communication tool is more important than ever.
Description
Enhance customer interactions seamlessly with the exclusive CX Channel designed to optimize engagement, education, and overall lifetime value. Relay's Customer Feed™ revolutionizes customer involvement by providing an innovative platform that encourages learning and actionable steps, ensuring unparalleled lifetime value. This private and secure channel uniquely integrates the advantages of text messaging, email, and applications to offer a distinct approach to customer engagement, education, and exceptional service. Whether your needs involve communicating with patients regarding sensitive prescriptions or onboarding new banking clients, we have tailored solutions for every sector. By providing timely and personalized assistance, we empower your customers to overcome obstacles. The challenge remains: how do we prompt customer interaction with company content when they lack engagement? To address this, we prioritize ensuring that every customer is equipped with their own private, secure, and compliant engagement tool: the Relay Feed, paving the way for improved customer satisfaction and loyalty. Ultimately, fostering a proactive approach to customer engagement is crucial for long-term success in any industry.
API Access
Has API
API Access
Has API
Integrations
Desktop.com
Eloqua
Marketo
Salesforce
Salesforce Service Cloud
WorkMarket
Integrations
Desktop.com
Eloqua
Marketo
Salesforce
Salesforce Service Cloud
WorkMarket
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HipLink
Founded
1993
Country
United States
Website
hiplink.com
Vendor Details
Company Name
Relay Network
Founded
2010
Country
United States
Website
www.relaynetwork.com
Product Features
Emergency Notification
Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication
EMS
Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis