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Average Ratings 0 Ratings

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features
design
support

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Description

Higson is an advanced business rules engine that empowers organizations to efficiently handle intricate decision-making processes and streamline rule-based operations with rapid execution speeds and a user-friendly interface tailored for business users. By decoupling business rules from application code, it enables users to easily configure products, pricing structures, and decision logic via a web-based Studio without needing extensive programming skills, thereby minimizing dependence on developers and expediting the time to market. Features such as sophisticated version control, a user-friendly tree-structured rule editor, and validation tools like the tester and mass tester ensure that changes can be rigorously tested before they go live. Higson also includes capabilities for visual rule modeling, integration with AI models, decision tables, and Groovy functions, while supporting import/export functionalities with Excel. Furthermore, it facilitates integration with existing systems using REST or Java APIs, and it securely stores configurations in widely-used SQL databases. The runtime engine is specifically engineered for real-time decision-making, adeptly processing thousands of API calls per second along with managing extensive datasets, ensuring that organizations can respond swiftly to evolving business needs. Ultimately, Higson enhances operational efficiency and agility, enabling organizations to thrive in a rapidly changing environment.

Description

Oracle Intelligent Advisor empowers service agents to provide accurate and tailored guidance to every customer. This innovative decision automation tool enables business users to set up rules, ensuring that the advice given is consistent and clear, thereby enhancing the efficiency and personalization of customer service. It allows customers to independently tackle both straightforward and intricate problems. By employing intelligent online interviews, users receive customized advice suited to their individual needs. Business users are empowered to configure this advice seamlessly, using either a web browser or a desktop development application. Additionally, it allows these users to create and oversee rules without needing to involve a programmer. With the ability to easily develop and implement decision-making services directly in a web browser, there is no requirement for installing or managing a separate desktop tool. Furthermore, this solution centralizes the unique application logic, making it simple to share decision-making rules with all relevant stakeholders. In this way, Oracle Intelligent Advisor not only enhances service efficiency but also fosters collaboration among teams.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Apache Groovy Yes 
Azure SQL Database Yes 
Java Yes 
Microsoft Excel Yes 
MySQL Yes 
ONNX Yes 
Oracle Cloud CX No 
Oracle Database Yes 
Oracle Knowledge Management No 
Oracle Service No 
PostgreSQL Yes 

Integrations

Amazon Web Services (AWS) No 
Apache Groovy No 
Azure SQL Database No 
Java No 
Microsoft Excel No 
MySQL No 
ONNX No 
Oracle Cloud CX Yes 
Oracle Database No 
Oracle Knowledge Management Yes 
Oracle Service Yes 
PostgreSQL No 

Pricing Details

$10,000 per year
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Decerto

Founded

2006

Country

Poland

Website

www.higson.io

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/service/intelligent-advisor/

Product Features

Business Rules Management Systems (BRMS)

Access Control / Permissions No 
Code Development Environment No 
Deploy Across Platforms No 
Flexible Hosting Options No 
Lifecycle Management No 
No Code Development No 
Simulation No 
Validation Tools No 

Product Features

Decision Support

Application Development No 
Budgeting & Forecasting No 
Data Analysis No 
Decision Tree Analysis No 
Monte Carlo Simulation No 
Performance Metrics No 
Rules-Based Workflow No 
Sensitivity Analysis No 
Thematic Mapping No 
Version Control No 

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