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support

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Description

Higson is an advanced business rules engine that empowers organizations to efficiently handle intricate decision-making processes and streamline rule-based operations with rapid execution speeds and a user-friendly interface tailored for business users. By decoupling business rules from application code, it enables users to easily configure products, pricing structures, and decision logic via a web-based Studio without needing extensive programming skills, thereby minimizing dependence on developers and expediting the time to market. Features such as sophisticated version control, a user-friendly tree-structured rule editor, and validation tools like the tester and mass tester ensure that changes can be rigorously tested before they go live. Higson also includes capabilities for visual rule modeling, integration with AI models, decision tables, and Groovy functions, while supporting import/export functionalities with Excel. Furthermore, it facilitates integration with existing systems using REST or Java APIs, and it securely stores configurations in widely-used SQL databases. The runtime engine is specifically engineered for real-time decision-making, adeptly processing thousands of API calls per second along with managing extensive datasets, ensuring that organizations can respond swiftly to evolving business needs. Ultimately, Higson enhances operational efficiency and agility, enabling organizations to thrive in a rapidly changing environment.

Description

OXARI is an ITSM-class ServiceDesk system for professionals that is ITIL-compliant. It is also enriched with the toolset IT teams need. IMPLEMENTATION BENEFITS OXARI is a universal platform that allows the implementation of a professional ITSM Class system in accordance to the ITIL standard. The system provides tools for IT teams and features to manage complex business processes. - Modular design and modern user interface allow you to model any Asset Management or CMDB, ServiceDesk work logic, Workflow, Workflow, or MDM work logic. Access the system from any web browser. You can also design all user interface components yourself. MULTIPLE CONFIGURATIONS The main component of the system that allows for configuration flexibility is rule-based management. OXARI allows you create any number patterns that are composed of specific actions and rules.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Apache Groovy Yes 
Azure SQL Database Yes 
Java Yes 
Jira No 
Microsoft Excel Yes 
MySQL Yes 
ONNX Yes 
Oracle Database Yes 
PostgreSQL Yes 
Redmine No 

Integrations

Amazon Web Services (AWS) No 
Apache Groovy No 
Azure SQL Database No 
Java No 
Jira Yes 
Microsoft Excel No 
MySQL No 
ONNX No 
Oracle Database No 
PostgreSQL No 
Redmine Yes 

Pricing Details

$10,000 per year
Free Trial No 
Free Version No 

Pricing Details

$7/month/user
Price depends on selected functionality.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Decerto

Founded

2006

Country

Poland

Website

www.higson.io

Vendor Details

Company Name

Infonet Projekt SA

Founded

1995

Country

Poland

Website

www.oxari.com

Product Features

Business Rules Management Systems (BRMS)

Access Control / Permissions No 
Code Development Environment No 
Deploy Across Platforms No 
Flexible Hosting Options No 
Lifecycle Management No 
No Code Development No 
Simulation No 
Validation Tools No 

Product Features

CMDB

Change Management Yes 
Configuration Management Yes 
Data Visualization Yes 
Device Auto Discovery Yes 
IT Asset Management Yes 
Impact Management Yes 
License Management Yes 
Performance Management No 
Relationship Mapping Yes 

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management Yes 
Configuration Management Yes 
Contract/License Management No 
Cost Tracking Yes 
Depreciation Management No 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management No 
Requisition Management No 
Supplier Management Yes 

IT Service

Contract Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management Yes 
Release Management No 
Self Service Portal Yes 
Service Catalog Yes 
Service Reporting Yes 
Ticket Management Yes 

ITSM

Asset Tracking Yes 
Availability Management No 
Change Management Yes 
Configuration Management Yes 
Contract/License Management No 
Dashboard Yes 
Incident Management Yes 
Problem Management Yes 
Project Management No 
Release & Deployment Management No 
Self Service Portal Yes 

Mobile Device Management (MDM)

Automatic Device Recognition Yes 
Data Management Yes 
Deployment Management Yes 
Inventory Management Yes 
Maintenance Utilities Yes 
Procurement Management No 
Remote Update / Installation Yes 
Software Management Yes 
Synchronization Management Yes 
Wireless Network Support Yes 

Service Desk

CMDB Yes 
Change Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Base Yes 
Mobile Access Yes 
Procurement Management No 
Remote Control Yes 
SLA Management Yes 
Self Service Portal Yes 

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