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Average Ratings 484 Ratings

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Description

Your data warehouse is your source for truth about customer data. Hightouch syncs these data to the tools your business relies on. Your sales, marketing, customer success and customer service teams will have a 360@ view on the customer through the tools they trust. Eliminate tedious data requests. Hightouch operationalizes data warehouses to make analytics real. Better data can drive growth. Personalized campaigns can be run across all channels, including email, push, ads, and social media. You don't need engineering favors to iterate. Improved data can increase revenue. Target leads with custom PQL or MQL models. Sync one view of the customer with your CRM. Better data will prevent churn. Your CS CRMs should have a 360-degree view of your customers. You can use customer data to identify customers at risk. Your data warehouse contains all of your data. Analytics is just the beginning. Hightouch makes your data warehouse operational by empowering you with SQL to sync data to any SaaS platform.

Description

iKala CDP serves as a powerful Customer Data Platform designed to consolidate a holistic view of every customer. By utilizing AI, businesses can enhance each interaction with their clientele, ensuring that every engagement is impactful. To boost conversion rates and drive revenue growth, it is essential to address the rising costs associated with acquiring user information, which can lead to a diminishing return on investment. Simultaneously, prioritizing customer experience becomes crucial in this scenario. As the first company recognized for Google Marketing Analytics Expertise, we provide e-commerce businesses with the tools needed to develop targeted marketing strategies aimed at attracting and retaining high-value users. Ultimately, effectively balancing cost management with exceptional customer experiences can lead to sustainable business growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Cloud Platform Yes 
ActiveCampaign Yes 
Asana Yes 
Azure Cloud Services Yes 
Google Ads Yes 
Google Search Ads 360 Yes 
Insider One Yes 
Iterable Yes 
LinkedIn Yes 
LinkedIn Ads Yes 
Meta Ads Yes 
Meta Ads Manager Yes 
MoEngage Yes 
Out Of The Blue Yes 
PartnerStack Yes 
Salesforce Marketing Cloud Personalization Yes 
Secoda Yes 
Slack Yes 
Zendesk Yes 

Integrations

Google Cloud Platform Yes 
ActiveCampaign No 
Asana No 
Azure Cloud Services No 
Google Ads No 
Google Search Ads 360 No 
Insider One No 
Iterable No 
LinkedIn No 
LinkedIn Ads No 
Meta Ads No 
Meta Ads Manager No 
MoEngage No 
Out Of The Blue No 
PartnerStack No 
Salesforce Marketing Cloud Personalization No 
Secoda No 
Slack No 
Zendesk No 

Pricing Details

$350 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Hightouch

Founded

2019

Country

United States

Website

hightouch.com

Vendor Details

Company Name

iKala

Founded

2011

Country

Taiwan

Website

ikala.cloud/en/customer-data-platform/

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics Yes 
Campaign Management Yes 
Customer Profiles Yes 
Customer Segmentation Yes 
Data Integration Yes 
Data Matching Yes 
GDPR Compliance Yes 
Personalization Yes 
Predictive Modeling Yes 

eCommerce Personalization

A/B Testing No 
Abandoned Cart Email No 
Dynamic Pricing No 
Offers & Discounts Notifications No 
Personalized Site Navigation No 
Product Recommendations No 
Reporting / Analytics No 
Social Insights No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

Alternatives

Alternatives

Segment Reviews

Segment

Twilio