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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

When a business is classified as high risk, it necessitates a credit card processor that possesses a deep understanding of the specific industry in which it operates. At High Risk Solutions, we specialize in optimizing your high-risk merchant account to maximize efficiency and minimize costs. Our services cater to all legal varieties of high-risk business types, emphasizing the importance of obtaining a merchant account for every high-risk entity. With our tailored high-risk services, companies can seamlessly accept credit card transactions and various payment methods for their offerings. Since conventional merchant services are often unavailable to high-risk businesses, we concentrate exclusively on providing effective high-risk solutions. Traditional payment processors face restrictions and are prohibited from handling credit card transactions due to the policies of their sponsoring banks. Additionally, each provider of high-risk merchant services must be affiliated with a sponsoring bank to operate as a payment processor, which underscores the necessity for specialized knowledge in this area. Ultimately, our goal is to empower high-risk businesses to thrive in a challenging financial landscape.

Description

NMI Merchant Relationship Management (formerly IRIS CRM) is a platform purpose built for the payments industry, that helps banks, ISOs, ISVs and payment providers streamline and scale their merchant operations. From lead acquisition and underwriting to onboarding, support, and compliance, Merchant Relationship Management brings every part of the merchant lifecycle into one intelligent, automated ecosystem. At its core are three integrated tools: Merchant Central – A portfolio management hub that automates onboarding, residuals, and reporting. ScanX – A risk assessment engine for KYC, KYB, and AML compliance. MonitorX – Continuous monitoring that provides real-time oversight of merchant risk. Together, they replace manual processes and fragmented systems with a unified, compliant workflow that helps teams work faster and smarter. Unlike other CRMs, Merchant Relationship Management is built specifically for payments, with deep industry functionality and modular deployment options that integrate seamlessly into existing systems—or operate independently. It supports high-volume portfolios, reduces “not in good order” applications, and helps institutions maintain full control over branding with customizable, white-label interfaces. Merchant Central takes the headache out of residuals management, saving you time, reducing errors and giving you full visibility into your portfolio. NMI’s automated residuals management helps ISOs , banks and payment providers streamline payouts, improve their agent reporting experience, and turn residuals into a reliable source of growth. With MRM, organizations gain visibility across their merchant ecosystem, reduce operational burden, and improve retention by delivering faster, more transparent service to every merchant.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat Sign No 
Apple Pay Yes 
Hyperise No 
LiveChat No 
Microsoft Outlook No 
NMI Merchant Central No 
PayPal Yes 
Refold No 
Samsung Pay Yes 
Zapier No 

Integrations

Adobe Acrobat Sign Yes 
Apple Pay No 
Hyperise Yes 
LiveChat Yes 
Microsoft Outlook Yes 
NMI Merchant Central Yes 
PayPal No 
Refold Yes 
Samsung Pay No 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$1,499 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

High Risk Solutions

Country

United States

Website

www.highrisksolutions.com

Vendor Details

Company Name

NMI

Country

United States

Website

www.nmi.com/products/merchant-relationship-management/

Product Features

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

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