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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The D-TAC "HD" series billing platform offers a comprehensive post-paid CDR billing solution that seamlessly integrates with traditional switches, IP switches, gateways, proxy servers, soft switches, and border session controllers. This robust platform is tailored to deliver high-quality billing for both VoIP and TDM-based CDR networks. D-HD equips telecom businesses with specialized billing and automation features that simplify operational management. Each division within your company receives customized screens, functionalities, and tools aimed at enhancing overall productivity. From customer support systems to rate management resources, the D-HD system is designed to facilitate efficient task execution. For those in need of CDR management capabilities, advanced invoicing options, cash receipt tracking, carrier cost analysis, ASR reporting, and statistical insights into route or trunk group performance, the D-TAC HD Billing System serves as the optimal solution. Central to our offering are billing and authentication services, which include comprehensive AAA RADIUS capabilities and additional AARA features, ensuring a well-rounded approach to telecom billing. Furthermore, this system is adaptable to evolving industry demands, making it a reliable choice for future growth.

Description

Soft1 Cloud CRM Series 5 is a comprehensive software-as-a-service platform designed to help businesses enhance their relationships with customers, deliver exceptional service, boost sales, and foster further growth. This innovative CRM solution equips your organization with the tools needed to gain insights into accurate customer data and comprehend client behaviors more effectively. With its real-time capabilities, Soft1 CRM Series 5 allows team members to build on existing relationships and seize new sales opportunities from any location using any mobile device. Built on the Microsoft Windows Azure infrastructure, this system enables your business to lower operational expenses while empowering sales staff to achieve more, providing managers with deeper insights, and ensuring customers receive outstanding service. By consolidating customer information in a single location, businesses can seamlessly manage every aspect of the customer journey, from marketing and sales to support and service, thus enhancing overall customer satisfaction. This integrated approach not only streamlines processes but also fosters a more connected and responsive business environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Azure No 

Integrations

Microsoft Azure Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

D-TAC

Founded

2002

Country

United States

Website

www.d-tac.com

Vendor Details

Company Name

SoftOne

Founded

2002

Country

Greece

Website

www.soft1.eu/cloud-crm/

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing Yes 
Contract Management Yes 
Customer Accounts No 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management Yes 
Post-Paid Systems Yes 
Pre-Paid Systems Yes 
Provisioning Yes 
Rating Yes 
Self Service Portal Yes 
Service Order System Yes 
VoIP Yes 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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